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Liberty GMC - Service Center

Peoria, AZ

4.3
106 Reviews

106 Reviews of Liberty GMC - Service Center

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March 23, 2024

I have always had a great experience. This is my 2nd car with GMC. And I would deal with againe. More

by kpeanutd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Fakas
Mar 26, 2024 -

Liberty GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Chris Scott, General Manager

March 06, 2024

I had a great experience when buying my vehicle. First time I took it to get serviced was pretty good. Last two times were not so good. Sent my wife to drop and pickup vehicle. She wasn't offered a More

by jclark1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos 4 stars
Mar 08, 2024 -

Liberty GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Sam Ganczaruk, Service Director

January 25, 2024

I've been coming to liberty for years now had a great service advisor (Bill Large)but he apparently moved onto better things, well apparently he took liberty's customer service with him cause service suc More

by tjwallberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Large, Doug Robinson
January 17, 2024

After some scheduling confusion for an airbag recall on my GMC truck, Doug from the service department worked me in and had me on the road way a head of the allotted time. They were very courteous and prof More

by movintreasures
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
June 22, 2023

I can honestly say that I’ve owned few different vehicles and this is was my first GMC that I had purchased the service that I received from Santos as a service writer was impeccable. There’s a little miscom More

by TONYSANDERS0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Santos, Scott
Jun 23, 2023 -

Liberty GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Best, Sam Ganczaruk, Service Director

June 15, 2023

I just moved to AZ. My GMC Sierra broke down and was out of budget for repair. I was upside down in my loan on it. And I hate the car buying process. I had little faith More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Liberty GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Sam Ganczaruk, Service Director

June 14, 2023

Marie in service was awesome, had to have truck towed with AAA and she got it diagnosed and problem was then fixed got me an Uber to come and get vehicle from Maricopa and truck is running so well. Kudo More

by cindycrandell49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Service Dept.
Jun 15, 2023 -

Liberty GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Chris Scott, General Manager

February 15, 2023

Great service great people to work with. I would highly recommend this dealership to anyone More

by Jack.foster50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Jack.foster50 responded

Thank you

November 07, 2022

Jim Sepe was pretty awesome, efficient and updated me on the status of my vehicle throughout the whole process and made picking up the vehicle seamless. More

by Czappia19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Liberty GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Sam Ganczaruk, Service Director

May 04, 2022

He helped resolve an issue I had after I purchased my vehicle that I really didn’t think he could. Extremely great customer service!!!! More

by joe.england
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Saltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Liberty GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Sam Ganczaruk, Service Director

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