Liberty Toyota Superstore

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Liberty Toyota Superstore:
This was the best buying experience I have ever experienced. I was treated with respect and was given a fair trade in value. I shopped 3 other dealerships and got the best price up front from Liberty Toyota. I would definately recommend this dealer and will not wven shop around next time. I did not get the run around like I did at the other stores.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Liberty Toyota Superstore:
An excellent experience with the Internet Sales Manager, The Sale Manger, and Finance
Department staff. The knowledge and technical savvy of the personnel was great.
They were a very professional team who gave me a good deal on the price and with the financing.
The new location has a great visitors section which offers beverages, snacks, TV, magazines and is tastefully decorated and thought out.
A fine place to do business and will go back again, will recommend to others !

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Liberty Toyota Superstore:
As I was beginning my search for a new SUV my daughter and I went to Liberty Toyota to test drive and find out about the Highlander or a 4Runner. In the thirty minutes we were in the dealership we were passed off to four salesmen who didn't show us or seem to have any interest if giving us information about those cars. One man showed us used SUV's but didn't have keys, Fifteen minutes later another man came with keys but didn't know about the cars or when or if they would be getting new ones. We left when the fourth man came and still no information to help us. I am sure I will not be interested in a Toyota and will tell anyone who asks about my experience with this dealership.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Liberty Toyota Superstore:
t is always funny how when you are looking to buy something these sales teams are just so wonderful and eager to get your buisness. However, in the case of Liberty Toyota, the sales person lied about the towing capabilites of a Rav4 just to get the deal. We put down a large deposit and found out the next day after looking at the spec of the SUV it can't tow the smallest of campers despite the sales guys say it will tow just about any camper.

We canceled the very next day and now they are refusing to return the deposit (multiple thousands) and went from kind and freindly to stiff and apathetic. It really is a horrible situation and one that we cannot beleive we are in. Personally I can understand maybe a couple hundred dollars of wasted administrative, but they are keeping the several thousand dollar deposit which is in my mind close to theft as one can get. They just don't care and cannot justify why they are keeping the deposit.

I WOULD NEVER GIVE THEM MY BUSINESS AGAIN, WILL NEVER BUY A TOYOTA and WOULD NEVER RECOMMEND THEM TO ANYONE. At 40+ years old this is one of the worst buisness engagements I have ever witnessed in my life- they are just plain, lying aggressive sales people. If you want a Toyota I would encourage your to purchase elsewhere.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Liberty Toyota Superstore:
VERY friendly and knowledgable. Did not give me a price up front and did not receive it, via e-mail, when promised. Only after going through the internet auto buying services did I finally receive a price. Compared to dealers in the state, was not the best price by any stretch of the imagination. However, it was the best deal in the immediate area.

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