My Review Of Lindsay Honda:
My car was worked on by Lindsay Honda in early February this year but had not had any work done on the car since that time. Recently I had my oil changed at a local Valvoline and after opening the hood the technician immediately noticed something wrong with the cover for the air filter: the hexagonal screws were missing and had been replaced with two common wood screws! He asked me who had recently worked on the car and I said " the dealer" (Lindsay Honda) and he recommended I take it back there. The first time I went to Lindsay Honda to ask them to look at it, I dealt with a "customer service rep" who immediately became defensive, tried to blame the problem on the Valvoline place and said he couldn't help me. I left, called the next day to talk to the service manager and made another appointment. When I went in the second time to speak to the service manager, he was very polite but completely refused to take any responsibility. When I asked why the problem hadn't been brought to my attention when I was there in February (since they would have seen it too, had it been done before that time), he said, " I wish I knew" and refused to even take responsibility for the oversight. He could have easily taken responsibility or at least offered a discounted service to keep me as a customer but did nothing. We have bought two cars from them and I have had all my major service done there. They have definitely lost a customer.
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