We took our truck in to get fixed during our trip from the Portland area to Grants Pass because our boost went out, causing our truck to overheat. We dropped it off, and picked it up a day later. The same day we picked it up from Lithia Dodge of Grants Pass, what they fixed for $535 broke and we sat on the side of the road trying to fix it. I called Wes in service, who was awful. He tried to make-up lame reasons why it wasn't there fault, like "it's working, you made it up to Eugene", and "well, there was aftermarket equipment on the truck", and had the nerve to tell me I'd get better customer service if I was "more honey, then vinegar". Appalling. Not only was our truck broken, but our oil dipstick was missing. My husband is a disabled vet, and I am active duty....this isn't how you treat people. Our next stop is the better business bureau.