We test drove a vehicle with Beau. Then we looked at a dozen or so other dealerships and came back to this dealership a few weeks later and decided this Explorer was the one we wanted. Wonderful experience with Beau and others who worked with us on a trade-in and making sure we were getting our needs taken care of in the purchase process. Since we live out of town, Beau delivered it personally to our place over a weekend and we signed papers. Customer care and making it as convenient as possible for us was a big selling point. I would definitely recommend Beau and Lithia Ford to others!