Customer service was horrible, they kept telling they didn't have time. The service department was condescending, over inflated my tire when they couldn't find a leak, miss informed me of the work they were going to do, then used my vehicle for shop purposes instead of the work that was to be done.
I waited for my service to be done. I had the 15000 mile service done plus a Detail. Work was done in less then three hours. The car looks great, inside and out side. Also I got a 10% military discount, I appreciate Lithia's support of our military.
Our sales rep, Mr. Spann, was a down to earth guy, was not pushy, and treated my wife and I with respect. He was efficient, knowledgeable, and had us out the door in no time. Best experience I have had purchasing a vehicle by far. I'd highly recommend this dealership to my friends and family, assuming their other sales staff are as professional and helpful as Mr. Spann was with us.
had a routine oil change done. I haven't checked under the hood but I assume everything was done properly? I didn't have to wait long either even though I was 5-10 minutes late to my appt. They informed me of what things were needing to be fixed so all in all, everything went great
Most salesmen are known to be the Smeagol and Gollums of this world with sneaky, greasy, words to cheat you out of your "precious," but Treg Helme will help you go home and protect you like Samwise McGee.