Lithia Hyundai of Renton

Reason for Visit: Sales

I recommend this dealer: No

My Review of Lithia Hyundai of Renton:
I wanted to trade my car but after they took it for a test drive and offered me a far too low I asked for my keys back and wanted to leave. They refused to give me back my keys instead coming back with another little piece of paper with a 'better' offer. After a total of more than 4 hours the sales manager came out to work on me. I told him I could get much more for my trade if I sold it online. Their offer was >$5000 below kelly blue book... he proceeds to tell me a story of a family who tried to sell the car and while the husband was away a man came in and brutally murdered the wife in the home.... Dont know if that was a threat, a warning or just a scare tatic. All I know that if I was a man they would have never ever told me that story and for damn sure would have given me my keys back when I asked!!! I ended up buying a car I didnt want, ...just to get out of there. I feel tricked, manipulated and taken advantage of because I am a woman and I was alone. They stole my car.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Lithia Hyundai of Renton:
Took my car in, 3 days later was called and told what was wrong after trying several times a day to find out. Took them 30 min. to fix the problem. I confronted service mgr about it and told I could get a free car wash. After returning home, my Dad drove, we realized my keys were missing and a duplicate was used. The girl at the counter had started it for me and tried to cover up that the keys were missing. They couldn't find the keys so I had them change the locks and 4 days later I get my car back. As I drove off I noticed the steering felt loose, and then while driving down a busy 405 the steering cord snapped and there was no way to control the vehicle. Somehow, I safely drifted across traffic and ended up next to a cop car, talk about luck. A mehanic fessed up and appologized, which I respected, but is a mistake that should never happen. I also found out there has been quite a few missing key issues there lately, scary.
That was the third strike for me. This place makes it sound like their great, but I've felt nothing but let down and frustrated every time I go in. I am done with Lithia of Renton.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Lithia Hyundai of Renton:
I made an appointment to come in from work to meet Ross to check out several Chrysler town cars he said he had on the lot. I told him the features/model sub type I wanted etc. He said he had what I wanted. I fought my way to the dealership in rush hour traffic to find that he had gone home AND that there were't any cars matching my specs on the lot. Hell of a way to run a business, I'm thinking. This is the 2nd young (I'm assuming) salesman who has stood me up. BUT then, I'm only trying to buy a car...

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Lithia Hyundai of Renton:
I'd read good things about the Hyundia Elantra GT, but had not seen, touched, or driven a real one. I stopped by Litha, met a salesman (name forgotten, card at home) and told him that I was just starting my car buying process and would like to take a short test drive in the Elantra GT. He asked if I'd looked at other cars, and I told him I liked the VW Golf TDI, but it was pricey. He then lauched into viciously disparaging VW. I asked him to stop that and tell me about his car. We found a car, I looked it over and got some questions answered, and we took a short test drive, during which he started to push me to BUY A CAR TODAY!!!. After the test drive, I'd got the information and experiece that I wanted, and thanked the salesman and asked for his card and a brochure.<br>That's when things turned ugly. He wouldn't give me what I asked for and kept ginding me to BUY A CAR TODAY!!! I had to tell him to please stop, and that I could leave without his card if that's what he wanted. He went to get the brocure and card, but &quot;couldn't find the stapler.&quot; He found it in front of the sales manager, who started the BUY A CAR TODAY grind all over. I had to remind them what I'd said when I came in, and then had to rudely exit while the man was STILL grinding me.<br>This place is stocked with sharks. Be VERY afraid.

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