Lithia Reno Hyundai

Reason for Visit: Service

I recommend this dealer: No

My Review of Lithia Reno Hyundai:
They are very dis-honest and do not do quality work. Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the battery. Tehy proceeded to tear the car apart and run a complete diagnostic because they didn't think it was the battery. After a day of looking at it they figured out it was the battery but then charged us $97.00 for a diagnostic. Now they tell us the battery somehow damaged the cars engine and it needs $850.00 worth of work to run correctly. They sat the three times I tried to start the car with a dead battery caused it to flood the engine and gum up the spark plugs.

Was this review helpful to you? Yes | No