Livermore Honda Audi Subaru

Reason for Visit: Sales

I recommend this dealer: No

My Review of Livermore Honda Audi Subaru:
Tried again to purchase a car using our Capital One (no restrictions Blue) check and was told we had to fill out a credit application. They told us on the phone they accept the check but when we got there they changed their story. We drove 2 hours for nothing. Another dealer trying to attach a back up loan just in case the check doesn't go through. Another scammer! We just got up and left.


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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Livermore Honda Audi Subaru:
Tried again to purchase a car using our Capital One (no restrictions Blue) check and was told we had to fill out a credit application. They told us on the phone they accept the check but when we got there they changed their story. We drove 2 hours for nothing. Another dealer trying to attach a back up loan just in case the check doesn't go through. Another scammer! We just got up and left.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Livermore Honda Audi Subaru:
Bought my Audi A4 and loved the experience throughout. They have competiive pricing and very infomative salespeople.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Livermore Honda Audi Subaru:
Always kind people, nice to deal with. Great customer service.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Livermore Honda Audi Subaru:
Great Service! Really great people to deal with.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Livermore Honda Audi Subaru:
Brought my 1998 A6 2.8 in right after I bought the car used. As I did not have any records, I wanted to get all the fluids changed and the car checked out to insure that the PO had performed all the recall work. Two days before my appointment the front drivers door speaker started acting up. Added that to the list. The one record I did have was that the air cleaner has been changed right before I bought he car, I asked that this be dropped from the service. <br><br>Got a call that night and was told that all three differentials where leaking, so told them to so the reseal. That the front speaker is blown and they want $375 for just the one, I figure I can go to the aftermarket for much less so instruct them not to work on it. <br><br>Got the car back two days later, and as I go to file the receipt I notice I was charged for the filter, no big deal point it out and am told they will send me check. <br><br>The next weekend comes and I pull the blown speaker and it looks great, just for kicks as I am pulling the passenger side unit, I plug that blow speaker in. Works like a champ. <br><br>I then decide to check things out further, put the car up and notice the rear diff is still leaking. <br><br>Back to the dealer, the Service manager calling in the tech who tells me blown speakers are coming, and that is what it sounded like to him. Look at my receipt and that wisdom took him an hour to come buy. In fact he took 30 seconds, did not get it right, and when his error was pointed out, did not care. Offer of well bring it back we will look at it for you, you&#8217;ve paid for that first hour of labor but after that you&#8217;ll have to start paying again. Thanks but no thanks. <br><br>They did correct the leaking dif, said it was a defective seal. My bet is the tech was rushing to get the job out fast and damaged the seal when he was installing it. <br><br>My impression is they are very aggressive at playing the mechanic game, booking out jobs at the book time, then getting them done much faster. That way the tech is billing you for the same hour he is billing someone else. Not a problem in my book, as long as the work is done right. <br><br><br>

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Livermore Honda Audi Subaru:
I've bought 4 Audi's from Livermore Audi in the past 5 years. The Sales team is good, based upon my experience, which is mainly with Mark Fleming and David Levine. I've seen 4 Audi service advisors come and go - and this is their weak spot. Twice now they've done service which did not fix the problem, and had to re-do it at my expense (for a vehicle out of warranty). I just think they are swamped by Audi's increased market share, and find trouble getting good service techs. Mike Walsh (GM) who with a partner now owns Audi dealership in Oakland is as straight as they get.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Livermore Honda Audi Subaru:
New 2001 audi a4 1.8t quattro purchased at Livermore audi-sales person david bur...he was nice.<br>first problem was 1 wk later tach broke and noisy brakes. burke was the service adviser. brakes have been a problem to this day. i bought a lemon and should have used the lemon law i think it's too late now even though i have the reciepts to prove it. burke mangabay and livermore audi should be spied on. after taking my new audi in every 2-3 mo for service for reaccuring problems. i looked back all my reciepts and noticed that i have a document w/ client Ms Houey dated 2/17/01 925-447-1100. who the...is that?

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