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Lombard Ford - Service Center

Barkhamsted, CT

4.6
432 Reviews

432 Reviews of Lombard Ford - Service Center

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March 05, 2024

This is the second time that Emma Allen has assisted me with an ESP Ford extended warranty purchase. What is most noteworthy is that I live in North Carolina and purchased my Lincoln’s locally to where I More

by bob.weiss
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

bob.weiss responded

Outstanding employee!

Mar 05, 2024 -

Lombard Ford responded

Thank you so much Mr. Weiss. Emma is a great employee and is certainly very knowledgeable with the Ford Extended Service Plans. She loves what she does and it shows with all her happy customers. Thank you much for your continued patronage to Lombard Ford. Have a wonderful evening! Rob Lombard President Lombard Ford Inc./ Lombard Ford Warranty’s

February 15, 2024

Very good experience as always. Car was ready and completed in time promised. Very good experience at Lombard Ford More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Lombard Ford responded

Always happy to hear that our customers have a good experience when they visit. We truly appreciate your patronage sir. Your friends at Lombard Ford

February 09, 2024

Purchased a new car, Rob was wonderful and helped me through the whole process. For years we’ve bought our cars through Lombard Ford and have always had them serviced there. Everyone in all departments More

by jtibbets
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lombard Ford responded

A big THANK YOU for all your years of buying and servicing here at Lombard Ford. Always grateful for your business. Enjoy that vehicle and stay safe out there on the road. Your friends at Lombard Ford

February 07, 2024

Easy to work with and don’t do anything unnecessary to inflate the bill. It’s always a please to work with the service department of the dealership. More

by Danjohnson211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lombard Ford responded

We're pleased that you're pleased Dan! We truly appreciate your business and look forward to seeing you each visit. Stay safe. Your friends at Lombard Ford

February 05, 2024

Drew is a consummate professional. All work was done on time and I'll bring it in for the next service interval! More

by MMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lombard Ford responded

Thanks Mike. Always glad to be of assistance and truly appreciate your business. Your friends at Lombard Ford

February 04, 2024

George R was wonderful! Not a pushy typical annoying car salesman, a genuine real guy who was respectful of my budget and knowledgeable of certain aspects of the Escape I wa More

by bellbottomblues522
Recommend Dealer
Yes
Employees Worked With
George Rodriguez, Mike Mans
Feb 05, 2024 -

Lombard Ford responded

We are so happy that you enjoyed working with George. Glad he was able to guide you through your experience with Lombard Ford. We're proud of all our Salesmen for making so many people happy over the past 45+ years we've been in business. We hope to see you again on your first free oil change. Enjoy your Escape! Your friends at Lombard Ford

January 27, 2024

I truly enjoy taking my truck to Lombard as all the workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Lombard Ford responded

You're certainly a pleasure to assist Stu. We appreciate any referrals you make on our behalf. Your friends at Lombard Ford

January 18, 2024

So far so good. Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paper More

by aszak3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lombard Ford responded

We can't thank you enough for your business Steve, and for taking the time to share your experience with others. Contact us for any reason, we're always here to assist. you! Your friends at Lombard Ford

January 17, 2024

Emma made everything easy and was very helpful. This is my second experience with Lombard and it was perfect More

by jdmanning49
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

My appointment was easy to schedule and the work was completed on time. The dealership notified me when the job was completed. More

by cbatorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lombard Ford responded

Thank you for taking the time to let us know how well we completed your visit. We strive to make our customer's visits as painless as possible. :) Thank you for using us as your servicing Dealership. Your friends at Lombard Ford

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