Reason for Visit: Sales
I recommend this dealer: No
My Review of Long Island Cycle and Marine:
The owner of Long Island Cycle & Marine is a non professional person, he hides in his office and lies to his employees, and to his customers, and all of his employees cover for him. If a customer has a problem, he will tell you he's just the sales person, this way he does not have to face you, he is a coward by all means. He stood in on a conversation that we were having with the manager about a problem, and he said he was in sales, when all along he was the owner of this business, which we did not find out until the next day. He also pulled out of the shop at 30 miles and hour, in order not to face a customer that was having a problem. The sales department that we dealt with were liars, they told you whatever it was to get you to deal with them, once you did that, they would lie about everything and the big thing is that they would blame everyone else for their faults. Not one of them was able to accept their wrong doings, and apologize. We purchased a 13,000 dollar waverunner from them, and it was delivered with a few flaws, we asked to have them fixed , and they wanted to know why we would not settle for the flaws, and to them they were no big deal. We never recieved the remote for our waverunner, they kept lieing to us and tellins us it was on order, but when we went in to check the order, it in fact was never ordered. These men, if you can call them that are a bunch of monkeys, unorganized, immature, and not professional by any means. Because of all the problems we had, they kept offering us free items. Like anyone else we accepted them. When we finaly had it with this company, and wanted to return the waverunner, still brand new, never used, they told us we had to now PAY for all the free stuff they gave us. There is so much more, just stay away from them, and tell all your friends. They used to be under the business name of LONG ISLAND HONDA OF BAYSHORE. John Corpac (manager), JoeSciuti (manager), Vito (manager), Freddy (finance manager), Matt (credit department) Neil (sales)
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