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Long Subaru

Webster, MA

4.9
424 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 424 reviews

April 20, 2024

Carrille was great to work with. She knew the vehicle inside and out. This is my third Subaru from Long so I obviously like working with the service center. More

by SHARONJEAN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrille Dionne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Long Subaru responded

Hi Sharon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2024

I have bought my past 3 vehicles from Long Subaru including my most recent. Every experience has been absolutely wonderful. I have had the pleasure of working with Scott and Lisa now, and I have to s More

by CAITLINLANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2024

Great experience with Lisa and Matt. I appreciate the personal attention and responsiveness to my Questions and concerns. More

by MARYWHALEN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Long Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2024

Courteous and respectful and easy to work with. Explained everything in sufficient detail so we understood all aspects of the purchasing process. More

by DPOSTMA129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Long Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2024

I enjoyed the buying experience. No high pressure tactics, down to earth professional staff. Very accommodating dealer. And my (our) saleswoman was fantastic. More

by PAULOCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrille Dionne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 04, 2024

After this purchase I will only buy my cars from Jason. Informative and listens to his customers. A .great experience. I will tell all my friends to request Jason. More

by BLT510
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2024

This is the third time the team at Long has been the best car buying experience I’ve ever had. Sales and service both are five star. Can’t say enough good things about the entire team. More

by JILL.DESRUISSEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Long Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

Very pleased with 2017 Outback. Great deal with needed repairs. This is the best car we have ever owned ! More

by TBMACMURRAY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Long Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 20, 2024

Everybody treated me and my wife with great respect and made our experience a wonderful one! Gabby in service, Matt in finance , and Lisa in sales were all very helpful in our buying experience an easy one More

by RONALD_L_DERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Long Subaru responded

Hi Ronald, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 20, 2024

Long Subaru was great to work with to purchase a new car. No pressure, which was really great! They gave me a fair trade in amount as well. A big shout out to Carrille Dionne! She was extremely knowledgea More

by dmont79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille Dionne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Long Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Long Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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