I visited this store a couple month ago and an ugly and old freak tried to sell me a car. I just came to check the things out , but this dude, who can't even speak proper English lied to me on my credit score and price on a car. He acted like a manager and did not let me talk to anybody else.I ran away from this place, and he continued to bug and harass me.
STAY AWAY FROM HIM !

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My co-worker suggested I stop by Longo since I was in the market for a Prius. I was hesitant because of my past experiences with dealerships. My last purchase was through my credit union autoland and I though that was easy.This time I wanted to lease. So I made an appointment with Alex Liukimson for noon on a Saturday. By 3pm, I had the car I wanted and at the monthly payment I wanted. Alex gave me a good price on my trade-in. He was very professional and a pretty funny guy. When my lease is up, Alex will be getting a phone call from me. Their finance department was courteous too.

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I would like to take the time to personally thank Joseph in Finance and Neil in used car sales. I was able to walk off the lot with my dream car a used 2010 Venza. This car has all the bells and whistles! Neil took his time with us being that had my two you children who were very impatient. I was able to get a great APR thanks to him and Joseph who was great at making us feel like we were at home verses inside a huge dealership! Great hospitality from the Toyota family and I am more than ecstatic that I am part of the family now! My recommendations for these two gentlemen are more than words can express!!! Heaven sent!

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This was the most pleasant experience in the purchase of a car I have ever encountered and it started with Steven Hess. I basically knew what I was looking for; however, Steven showed me every Venza he had on the lot just to be sure. The basic price was the best in Southern California (even beat Costco pricing) and the money that I got for my trade-in was fair and accurate (I had done my homework). The folks that handled the actual financial transaction were friendly and professional and everything was completed in a timely manner. We were even offered Starbucks coffee while we waited for them to evaluate our trade-in and get the paperwork going.

The most amazing thing of all is the after purchase follow-up from Longo. I have never been contacted so much by any dealer just to invite me back for dinner and to see how everything was going with my new Toyota. They even sent someone out to my house to assist me with all the electronic features of the car.

I definitely recommend Longo Toyota to anyone looking for a new car, and most importantly, Steven Hess!

Bernadette Lambeth

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Best buying experience ever. It was a no haggle situation --we said what we wanted and our salesman henry looked to find the perfect fit for our wants. I would recommend this dealership and our salesman because of all our car buying experiences -this was the simplest fastest service ever.

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When i went to the dealership -- i had no intentions of buying-- however i was very pleased with the customer service given by our sales associate that my partner and i decided to go for the deal-- there was no pressure and our salesman Henry suggested great add on options that made our vehicle even nicer-- We love our Sequoia and will definitely go back to our same saleman when looking for another vehicle -- Thanks Henry and Longo for making us feel like VIP's....

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Oscar gave me a great price and found me the Prius I wanted ( which I didn't find at Power of Cerritos). He even drive 20 miles in the rain to return my house keys I left at the dealership with my trade-in.Thanks Oscar!

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You get quality service and great prices at Longo. I would recommend it to everyone. Steven Hess, Internet Fleet Manager was superb. My family liked the way he presented himself and the company. He was professional yet funny per my kids. You do not feel pressured in buying, but his professionalism is a definite plus and even though we had another option in mind we went straight for a Toyota Prius. He's an asset to the company. His personality will bring more customers to Longo Toyota.

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Walked in & was immediately able to take a test drive, got a quote on 2 vehicles, left & came back and made a hassle free no pressure quick purchase. I purchase a 2012 Scion XB. I would recommend Ryan hands down the best salesperson ever.

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When I first pulled into the service lane he was very professional and handle everything with care. Afterwards when discussing the relation to my cars problem he was easygoing and friendly. After the problem was fixed he described what was wrong and sent me on my way. I'd recommend him to anyone.

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