Reason for Visit: Sales
I recommend this dealer: No
My Review of Lovering Mitsubishi:
I had been researching the new 2008 Lancer GTS for approx. 4-5 months, and decided it was time to locate one to check out in person. After placing calls to the local dealers (MA, ME, NH), Lovering told me that they had 1 available. I knew it wasn't exactly what I was looking for, but it would give me the chance to take it out for a spin and see it first hand. I drove up from Dover, NH on Sat. July 21st 2007 (approx. 50 min drive one-way) and met with Salesman Josh. We spoke about the vehicle and what I was looking for (GTS, Electric-Blue Pearl, Sun & Sound Pkg, Nav Pkg **Yes Ron, it's me Chris B.**). Josh thought that they had a delivery coming the 27th of July and he may have one on it and went in side to check. This is when Ron walked from the Volvo dealership. I told what Josh and I spoke about, and he brought me into the dealership to check out his upcoming delivery. Ron took a look at the sheet and informed me that he did indeed have exactly what I was looking for and that if I was interested I could leave a deposit to hold it for me. I told him that I wasn't comfortable leaving a deposit right now, but to give me a ring when it came in and I'd shoot right up to check it out. I gave him my home & cell number to contact. I spoke to my wife and we decided to drive back to Lovering on Monday the 23rd for her to check out and give the deposit. Upon arrival Josh was not in and we had to deal with some young punk salesman (nuf' said there). Once again he informed us of the car being delivered on Friday the 27th and that all that they would need is a $500 deposit to hold it. I then asked what the cost of the car would be and he informed me that they had no of knowing until 24-48 hrs before the car was delivered, but he thought it would be around $23-24k (MSRP for the vehicle is listed at 21,205 from Mitsubishi's own web site.) This was when I started getting a bit concerned, things weren't making much sense. My wife asked if they price matched and the punk stated they did. We then informed them of an internet price that I was quoted (about 4k less than what the punk stated) from Blake Mitsubishi in N. Hampton, NH. He told me that he would speak to Ron, and see what he could do. I told him that if they could match the price that I'd leave the requested $500 then. Off he went to talk to Ron and my wife and I sat in the dealership.......about an hour later the punk appeared. We were informed that the owner of the dealership had sent the car off to NY. Yes, the vehicle that I had been asked 3-4 times to put a deposit on prior to asking about price matching was now out of the blue off to NY. The punk stated that he didn't want to waste anymore of our time while they try to contact the owner to see if they can get the car back. He asked me to leave my number (the SAME numbers I left on Saturday) and they would let me know if they could re-route the car back to them. I once again gave them my home and cell numbers to contact me. As I write this at 3:20pm on July, 26 2007 I have not received a call with an update as to the status. I went to Blake Mitsubishi in N. Hampton, NH on Tuesday the 24th of July 2007. I dealt with a friendly salesman by the name of Jason, who assisted me in tracking down what I was looking for. He and his manager found what I was looking for, the freighter it was on, and the approx delivery date. I asked them what the cost of the vehicle would be (still thinking of the internet deal) and they stated that they get the invoices for the shipments about 2 weeks prior to delivery (Not the 24-48 hrs. Lovering stated) but they should be around the quoted price. I am now waiting for the delivery of my vehicle in August. I am so glad that I went to Blake Mitsubishi to purchase my vehicle. Lovering Mitsubishi in Concord is the prime example of shady salesman and tricky tactics to try to sucker you in and get your money! Use extreme caution when dealing with them! I am making sure that I warn everyone I meet.
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