Read Reviews Lugoff Toyota

Lugoff Toyota

Lugoff Toyota

878 Highway 1 S
Lugoff, South Carolina 29078


Sales: (803) 438-2772
Service: (803) 438-2772
Parts: (803) 438-2772

Manufacturers: Toyota, Scion

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  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 114 reviews

4.7

4.7 out of 5

178 lifetime reviews

Lugoff Toyota

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Certified: Lugoff Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lugoff Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lugoff Toyota

Lugoff Toyota is a locally owned dealership in the greater Columbia area. We are a community minded business in a small town atmosphere that gives service to our customers in a manner that is "Always Fast, Fair and Friendly".

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 6:30 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:30 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 7:30 AM - 2:30 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 7:30 AM - 2:30 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Customer Lounge Area Television
Free Coffee Vending Machines

makelisasmile
5/18/2013 10:52:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Merrisika LeeMerrisika Lee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

Merrisika was so nice to work with and very friendly. She made us feel very comfortable and we would definitely come back to purchase another car in the future with her. We weren't too sure at first if we were going to purchase the vehicle but she was knowledgeable and very courteous.

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Reggie614
5/18/2013 8:50:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph HarperRalph Harper
Merrisika LeeMerrisika Lee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

I had heard good things about this dealership from people in my community. They lived up to the billing. It was a great experience. They worked with me to get the perfect fit for my budget.

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afidmt
5/18/2013 3:58:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyrone DavisTyrone Davis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

First impressions are so important---they set the tone for things to come. My initial interaction with the Lugoff Toyota staff was with Cody Debuhl. I had spoken with him on the phone earlier and after meeting him, my first impression was wow---this guy is very customer oriented, this is where I am going to buy my new truck (of course, I didn't tell him this). On arrival, Cody greeted my wife and I and put us immediately at ease, and offered to assist us in any way possible regarding our truck purchase. Throughout our visit, Cody was very professional, courteous, and took time to answer our questions and promptly addressed what concerns we had during my truck purchase. During our visit, we also met Tyrone Davis. He went with me on a test drive and guided me through the paperwork involved during the purchase. Again, I was very impressed. He too was very professional courteous, friendly, and knowledgeable. During my test drive, he explained all the features that the truck had to offer. I can honestly say, my buying experience at Lugoff Toyota was truly hassle-free (no pressure), and a enjoyable experience, which was a first for me when buying a vehicle.

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lco1000
5/17/2013 8:17:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyrone DavisTyrone Davis
Trevor ReamesTrevor Reames
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

Tyrone Davis greeted us immediately after we drove onto the dealership. We described what vehicle we were interested in and they presented us with three vehicles to review and test drive. We were able to negotiate a fair price for the vehicle and Trevor Reames assisted us in getting the interest rate, monthly payment and warranty coverage that we were happy with. Overall, we had a very good experience at Lugoff Toyota.

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YuvarajSalgar
5/17/2013 12:57:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyrone DavisTyrone Davis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

I Have visited this Toyota Dealership around a week back & purchased 2013 Toyota Corolla.I had a very good experience in buying the car.The saff was supportive & price offered was too competitive.I would recommend the dealership.

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kylewedwards
5/13/2013 9:19:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BookerBrian Booker
Allen HaganAllen Hagan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lugoff Toyota:

I initially saw the vehicle i was interested in on AutoTrader.com, i gave the number listed there a call and began the transaction. After sending pictures of my possible trade, the salesman and i were able to reach an agreeable deal over the phone. This was nice because i knew what the deal was before i ever even set foot on the dealership property. Upon arrival they had the car cleaned up and ready for a testdrive and the salesman met me immediately and we began the process. It was kind of busy so after all the initial paperwork was done it did take a while to get into the office of a business manager to finish the deal but it wasn't a terribly long wait. I felt that the deal was fair and honest and i would recommend this dealership to others. I didn't mention that i drove 2.5 hours one way to get the car i was wanting. The only thing i can think that would be more helpful is if there were some invitations for beverage or snack while i waited and i had to ask where the restroom was as opposed to initially being shown where it was. Overall i am pleased with the transaction and am glad i made the trip and the purchase. Cody got everything set up for me and was extremely knowledgeable about the vehicle and taught me quite a bit about it during the test time, Brian stayed with me during the paperwork and helped me transition from my trade to the new car, and Allen got me a very excellent deal on financing and warranty. Great dealership and great people down in Lugoff.

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Chiefduck
5/12/2013 10:48:22 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David McNameeDavid McNamee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lugoff Toyota:

Our Sales Associate, David McNamee, was extremely knowledgeable of many different automobile makes & models. He was extremely professional, accommodating & friendly. My wife & I will definitely recommend David & Lugoff Toyota to everyone we know needing a car. It was actually an excellent experience all around which is certainly not typical when purchasing a vehicle.

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traylors4
5/11/2013 7:08:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Trevor ReamesTrevor Reames
Walt TriemanWalt Trieman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

My wife and I had been thinking of buying a Toyota Highlander for about a year. After visiting several local dealers and checking prices on Consumer Reports, we decided to go with Lugoff Toyota as their price was the lowest. We were pleasantly surprised at how nice the new store was and we were especially pleased with the friendliness of the sales staff. Cody Debruhl, the internet salesman was my initial contact via email. At the store we met Walter Trieman and he showed us the inventory. Walt was extremely helpful and courteous. He was not pushy and after a test drive he let the car sell itself. Once we decided to purchase, Walt turned us over to Trevor Reames the finance manager. Trevor was not pushy either, and explained additional warranty options.

We especially appreciated the friendliness and courtesy extended by the sales staff and finance manager. My wife has diabetes and other physical ailments that limit her stamina and endurance. The courteous and friendly staff made our buying experience a joy.

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chauwilliams
4/27/2013 10:00:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wally AbrahamWally Abraham
Trevor ReamesTrevor Reames
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

This is the first time I've ever dealt with a car dealer by myself. I used to buy car through my nephew, a great mechanic. But Trevor and Wally made it so great an experience by their friendliness, dedication, and (southern) hospitality. Their smiles and warm greetings were so contagious. Besides, everyone in the dealer was so welcoming. Thank you for helping me buy a great car for the first time in my life.

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harriserine
4/19/2013 12:08:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glenn Gardner
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lugoff Toyota:

The sales team was very friendly and helpful and was happy to answer any questions I had. I did not feel pressured during my visit.

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