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Lustine Chrysler Dodge Jeep

3.9

512 Lifetime Reviews

14211 Jefferson Davis Highway, Woodbridge, Virginia 22191
Closed 9:00 AM - 9:00 PM Hours
Call (855) 893-2071

Top Reviewed Employees

Brandon Shanahan, Sales Consultant, Lustine Chrysler Dodge Jeep

Brandon Shanahan

Sales Consultant
3.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Lepage, General Sales Manager, Lustine Chrysler Dodge Jeep

Matt Lepage

General Sales Manager
3.5
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Dill , General Manager, Lustine Chrysler Dodge Jeep

Jason Dill

General Manager
1.7
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vicki Koons, Service Advisor, Lustine Chrysler Dodge Jeep

Vicki Koons

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

February 28, 2017

"Did not see what I wanted"

- Haunt2012

So I went to the dealership to look at a beautiful new Dodge Charger. I told the sales people that greeted me at the door the exact model of car. They said it was at the side lot and we would have to drive over but its possible. I said sure lets go. Seeing I was shopping around a little before I bought I never did see the car I wanted to see exactly and left seeing a 2016. On top of that I mentioned the E-Price online and showed him my phone for him to say "Do you qualify for any of that?" Uhm what? Those are manufacturer incentives on this specific car. Overall, I will not visit this dealership again

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February 17, 2017

"Worst Car Buying Experience Ever"

- motorgirl72

My experience with Lustine Dodge was the WORST. I bought my vehicle on 18 Jan 17 and my deal is still not complete or finished.

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February 10, 2017

"PDI = $1,495 & Processing Fee = $699"

- argusarms

I contacted this dealer online expressing interest in a used vehicle priced at $8,600. I asked the salesman how much they charged in extra fees. He replied that they only charged PDI and a processing fee, but did not say how much the fees were. I looked up the fees on their website and found they totaled $2,194! On a used car... The salesman keeps asking if I can come in today. The answer is no, I will not ever come in due to your deceptive pricing practices.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Auto4Life-Lifetime Power train warranty-See store for details
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Television
  • Vending Machines
  • Shuttle Service
  • Quick Lube