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Lustine Toyota

2.5

287 Lifetime Reviews

14227 Jefferson Davis Highway, Woodbridge, Virginia 22191
Closed 9:00 AM - 9:00 PM Hours
Call (866) 517-1769

Top Reviewed Employees

Bryant Jones, Assistant Service Manager, Lustine Toyota

Bryant Jones

Assistant Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Chrissy Cokinos, Assistant Service Manager, Lustine Toyota

Chrissy Cokinos

Assistant Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Tim Shanahan, Service Manager, Lustine Toyota

Tim Shanahan

Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Victor Bassey, Assistant Service Manager, Lustine Toyota

Victor Bassey

Assistant Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 10, 2017

"Exceptional"

- hwamey

Bryant was so informative of things about the car I hadn't been tok before. It was truly a blessi my I met him today.

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January 06, 2017

"You are forgotten after the sale is made."

- jimsrod

Spread the word Lustine Toyota is a terrible place to buy a car new or used. I've owned 30 cars and this is the worst experience I've ever had with purchasing a car. Customer service is not a priority in fact it seems to be almost mandatory for their employees to treat you like they are doing you a favor by giving you the opportunity to buy a car from them. Employees are not properly trained and management / ownership is obviously abysmal because it is a direct reflection on them for the staff to be this inept. The Better Business Bureau gives them an "F" grade which is obviously the worst.

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November 11, 2016

"Would do anything just to bring you in! (LIARS)"

- Godfrey_Himself

I was convinced by Mr. Brandon Bentley to come in to this dealership ready to buy my vehicle with an Out-the-door price but it turns he just want to put more money into our agreed OTD price. This is one of those dealership who just want to make sales and dont care about costumer satisfaction. I know somehow they need to make money too its given but LIE to a costumer just to bring them in. WOW! you guys are horrible. One thing i learned from this collective people is to stay away from their dealership as much as possible. If you can't keep your own word then its better not to say something cause boy you're dragging down your dealership. Best of luck to you!

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Authorized Parts Store
  • Television
Lustine Toyota , Woodbridge, VA, 22191