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Luther Burnsville Hyundai
Burnsville, MN
1,531 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,531 reviews
August 01, 2021
I’ve had numerous makes and models serviced at Burnsville Hyundai. Every time has been a pleasant experience, do to Mr. Andrew Parr. Always knowledgeable and professional. Great asset to the Burnsville Hyund Hyundai. Every time has been a pleasant experience, do to Mr. Andrew Parr. Always knowledgeable and professional. Great asset to the Burnsville Hyundai team. More
by RTAVRO
Employees Worked With
Helpful July 29, 2021
Zach Pierson was my sales person. He was friendly, thorough, and did a great job. I will buy my next car from him again..th thorough, and did a great job. I will buy my next car from him again..th More
by maryruppert
July 29, 2021
It was very easy to work with Roberta. I appreciate the time she took to familiarize me with the car. It made me immediately feel comfortable with my decision to purchase the automobile. time she took to familiarize me with the car. It made me immediately feel comfortable with my decision to purchase the automobile. More
by jean.snyder
July 07, 2021
I had a wonderful experience with Rich and Justin. Everything was done so smoothly and I could not believe that I got a wonderful car in less than three hours. I can’t describe how helpful and patient Everything was done so smoothly and I could not believe that I got a wonderful car in less than three hours. I can’t describe how helpful and patient Rich is. He explained everything in great details and had honest answers to my questions. Thank you so much, Rich! More
by Ahoo
June 23, 2021
Zach and Mike were wonderful, patient, knowledgable, and accommodating! Excellent customer service from start to finish. I couldn't believe that I ended up with a car after just one visit—and I'm so happy w accommodating! Excellent customer service from start to finish. I couldn't believe that I ended up with a car after just one visit—and I'm so happy with the vehicle! It was a great experience. More
by edavis256
Employees Worked With
Zach Pierson
June 13, 2021
My wife and I came in without an appointment looking to test drive. Zach Pierson was very helpful and knowledgeable. The customer service was on point. We ended up not purchasing a vehicle from them this t test drive. Zach Pierson was very helpful and knowledgeable. The customer service was on point. We ended up not purchasing a vehicle from them this time, mainly due to us not quite liking the car we drove, but we will be back in the future. Highly recommend! More
by T&K
Employees Worked With
Zach Pierson
June 09, 2021
We enjoyed our experience with Zach and Luther Hyundai! Would recommend to anyone looking for a vehicle. Everyone was very helpful and knowledgeable. Our process went very smoothly Would recommend to anyone looking for a vehicle. Everyone was very helpful and knowledgeable. Our process went very smoothly More
by Drea-shops
Employees Worked With
Zach
May 28, 2021
I didn’t have much time to spend at the dealership, but Richard was quick and efficient! He’s also super friendly and helpful meeting my needs. Richard was quick and efficient! He’s also super friendly and helpful meeting my needs. More
by nbrausen
Employees Worked With
May 25, 2021
Awesome customer service from start to finish. Went in and within an hour I was walking out with a new car! My go to for any of my Hyundai needs. and within an hour I was walking out with a new car! My go to for any of my Hyundai needs. More
by Charisma Kyles
May 24, 2021
Dear GM,I called the service dept. this morning Monday Dear GM, I called the service dept. this morning Monday May 24th and asked if I needed an appointment to have my new license plates put on. The resp Dear GM, I called the service dept. this morning Monday May 24th and asked if I needed an appointment to have my new license plates put on. The response was a friendly no appointment needed just stop in. I arrived mid morning and Parker assisted me but could not remove one of the bolts so he called over a manager ( male, upper age with beard, glasses). The manager said “ Parker isn’t able to remove the bolt on one side so I will need to go to service, they have to remove the bumper, it will be $169.00.” I said “. $169.00 sounds very unreasonable to me.” Manager said “ my guys won’t like me if I tell them to work for free”I said I’m not doing that”. Manager said “O.K.” Then he walked away. I then went to Bloomington Hyundai. I did not tell the service technician my experience. The technician at Bloomington had my old plates removed and new plates on in SECONDS! Less than one minute! It has been a very long time since I’ve received such bad service. I will be purchasing my new vehicle from the Bloomington store in the future. Signed, A very unhappy customer More
by Summer
Employees Worked With
Parker
