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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.8
3,502 Reviews

3,502 Reviews of Luther St. Cloud Honda - Service Center

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December 08, 2023

They are quick with their responses and with their resolutions to any problem that you present to them. More

by lflanum82
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We look forward to seeing you again!

December 08, 2023

Great communication. I really like reviewing the work to be performed and the reviewing the cost associated prior to starting the work. Accomplished the work in the agree More

by Jennifer Elton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Luther St. Cloud Honda responded

Jennifer we're happy that Dane took great care of you. We appreciate your business, and look forward to seeing you again!

December 07, 2023

This was my first time at this dealer. I brought my 2013 CRV in for service and had a perfect experience with the staff. Service went great and timely. More

by philw2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Luther St. Cloud Honda responded

We're happy that your first visit was a 5 star experience! We appreciate your business, and look forward to working with you again. Thank you for choosing Luther St. Cloud Honda!

November 21, 2023

I brought my 2017 ridgeline in for a new battery and wheel alignment.I spent $366.90 for that service. There was a recall on the rear camera harness and the dealership was going to replace the harness.I More

by trhodges67
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

The service personnel are friendly and helpful and really care. I trust him completely. That’s all that needs to be said More

by JimK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're happy that you had a 5 star experience. We look forward to seeing you again!

November 19, 2023

Great service tool filters out to show me how gross they were which made me change them out More

by TMJJACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Luther St. Cloud Honda responded

We're happy that our Service Team informed you about the dirty filters in your vehicle. Thank you for your business. We look forward to seeing you again!

November 18, 2023

They were very professional and did all of the work I requested. It was done quickly and I have no complaints at this time. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Luther St. Cloud Honda responded

Glad to hear that our Team got you back on the road in a timely manner. We appreciate your business!

November 14, 2023

All of the staff were incredibly helpful and listened respectfully to our concerns. We will continue to bring our vehicles here when needed as well as making this our first stop when looking for a new v More

by Becky D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Luther St. Cloud Honda responded

Becky thank you for sharing about your recent visit. It's great to hear that our Team has earned your business. We look forward to working with you in the future!

November 11, 2023

Sent my car in to have timing checked and for a starting problem when warm, $300 later I know about 2 oil leaks, they didn't check timing, or run it around to see about the starting problem. The low coolan More

by keltichammer68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Luther St. Cloud Honda responded

Thank you for your feedback. Your business is important to us. We appreciate your business.

November 09, 2023

We were provided with great service for the issue we came in for which was a recall. There was an issue but they took care of it. The biggest complaint I have is that whole they were fixing the issue that oc More

by Muy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Luther St. Cloud Honda responded

Thank you for your feedback. Customer satisfaction is very important to us. We appreciate your business.

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