Read Reviews Luther Nissan Kia

Luther Nissan Kia

Luther Nissan Kia

1470 50th Street East
Inver Grove Heights, Minnesota 55077


(651) 457-5757

Luther Nissan Kia
Manufacturers: Kia, Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 487 reviews

4.8

4.8 out of 5

615 lifetime reviews

Luther Nissan Kia

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Certified: Luther Nissan Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Luther Nissan Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Luther Nissan Kia

Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 12:00 AM

Tuesday: 7:00 AM - 12:00 AM

Wednesday: 7:00 AM - 12:00 AM

Thursday: 7:00 AM - 12:00 AM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 12:00 AM

Tuesday: 7:00 AM - 12:00 AM

Wednesday: 7:00 AM - 12:00 AM

Thursday: 7:00 AM - 12:00 AM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Automated Car Wash Laptop Computers
Cable TV Parts Store
Customer Lounge Area Pet Friendly
Free Coffee Television
Free Loaner Cars After Hours Drop-Off
Free WiFi

brendarofick
6/11/2013 4:26:18 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam BistodeauAdam Bistodeau
Scott NemitzScott Nemitz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Luther Nissan Kia:

Came in for good service on my new Kia Sorento. They fixed the problem fast, gave me a ride to work, and had the job done. I'm satisfied. Thanks.

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Janeen01
6/10/2013 2:46:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JP LiesenfeldJP Liesenfeld
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

I went to this dealership after requesting information on four cars from four different companies. JP was the only one who gave me the information I requested but did not pursue me then on a daily basis with E mails and phone calls. A friend suggested leasing and I told him this before coming in. He was very receptive to our questions and allowed us to test drive without his presence that would intimidate. Though he was busy with other clients, he spent as much time as possible with us. He never pushed us to one car or the other and was overall, a great salesman. I would definitely go to him again and refer others to him.

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Lauren1960
6/8/2013 11:18:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jamie GrothJamie Groth
Sue WegleitnerSue Wegleitner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

I went into Luther Nissan Kia because I had seen a commercial and was wondering if I qualified for one of their lease specials. I walked in before they even opened, not realizing it and spoke to Sue just inside the door. Even though she technically wasn't working yet she still sat down with me and talked to me. I wasn't sure I could even afford a car, but new exactly how much I could afford as a payment. After test driving one vehicle with Sue, she could tell that I was okay with the Nissan Sentra, but wasn't at all excited about it. I knew I had limited options because Sue was very honest with me about my credit and the payment options before we test drove anything. I really felt like she understood that this was a nervous purchase for me. Sue asked me if I would like to test drive a Kia Soul, but was up front in telling me that Kia may not approve me due to my credit. I test drove the Kia Soul anyways and fell in love with it! Sue obviously could tell because she and a finance manager talked Kia into accepting me and lowering the monthly payments on a lease. I was so very excited and although, the process and paperwork of the lease took a long time it was well worth the wait. Jamie was very up front and explained all the paperwork I had to sign. I didn't feel pressured or forced which was a VERY different experience than the other dealerships (Chevy and Ford specifically) that I had spoken to and test drove with over the previous months. I will be going back to Luther for all of my future car leases or purchases!

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LorriWong0
6/8/2013 8:16:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael GittinsMichael Gittins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

This experience was so incredible from the previsit phone calls with Luke Horn to the actual onsite visit. We were greeted at the door immediately by a very pleasant gal then worked with Luke Horn and Michael Gittins for the purchase process. It was such a great day and they kept us informed all through the "waiting" period, bent over backwards throughtout the visit to answer questions and help. I am so happy and satisfied. You really have put the customer first.

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sweds_31
6/7/2013 9:32:19 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bayo MustaphaBayo Mustapha
Eric NievesEric Nieves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

I had a great purchase experience at Luther Nissan in IGH. The selection was impressive and the price of the car was far below any comparable car in the area. I will return for my next car purchase.

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Nbrethauer
6/6/2013 8:38:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Burns Jr.
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

Great experience! There were no hassle sales people, no hidden prices, easy process, and excellent service! Every person was very friendly and interested in the well being of me and the vehicle.

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regions
6/6/2013 8:18:22 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam BistodeauAdam Bistodeau
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.6

My Review Of Luther Nissan Kia:

went to have my car brake checked, service dept said my brake were ok.. then after two weeks went back again bec theres something wrong with my break, finally they said its the bearing that's broken question why is it that I need to go twice and beg them that theres something wrong with my break..do you guys do the diagnostic or just look and see without testing...

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TraceyKendall
6/6/2013 1:44:05 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg IshamGreg Isham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

Always friendly. Always willing to answer questions and explain things in detail. They call and email all specials. Their setvice department goes above and beyond every visit. Highly recommended!

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tutukane
6/5/2013 6:40:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg IshamGreg Isham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Luther Nissan Kia:

Excellent service, polite, best I've ever experienced. They are quick, and I appreciate the business-like quality of their approach.
I would definitely recommend this dealership to anyone.

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oldenkamps
6/5/2013 4:14:29 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg IshamGreg Isham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Luther Nissan Kia:

Another satisfied experience. I like that when I open my door and go to the service desk that I'm greated by name. Love the flexible hours and the ease of scheduling. Went in for a simple oil change but was able to get a battery serviced on short notice. Prices well below what I was quoted at Tires Plus. Bought my Altima here and always get it serviced here as well.

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