Reason for Visit: Sales (Used)
I recommend this dealer: No
My Review of M2 Auto Group:
My car died so I needed to find a new one. I can't remember the guys name the shorter of the two in the office. Anyway, he said he had this GREAT Jetta GLX coming in and I was shopping for a VW. When the car finally came in, oh and I asked that he call when it did come in, I called and it seemed like I pulling teeth just to get an answer about the car. They said i could come in and check it out. When I got there, the car was no where near how he talked it up to be. I looked like someone wearing a full arm cast attempted to do touch up paint ALL over the car, not a good job and the color didn't match up either. The rear bumper was hit and cracked.Side molding was coming off and some how half of the bottom skid guard was missing. They "detailed" the car prior to me getting there and the inside smelt like mildew and wet dog. When I went into the office after seeing the car he asked what I thought, I said its alright. ALRIGHT?!? The car is better than ALRIGHT, like I'm an idiot and had this stupid look on his face like I offended him.
Unlike the last person who commented, the guy let me test drive the car and trust me you didn't miss anything. He drove the car off the curb without a ramp or anything. The front tire was flat and they had to but air in the tire. (the time prior to this, another car in the sales lot had a flat. And if you know MK IV Jetta's the milage and time is always on, even if the car is off. Not one but two Jetta's in the sales lot had dead batteries) My test drive consisted of him directing me around back streets, that he kept warning me about cops and not to go over the 25 to 30 MPH speed limit, and even at that speed the test drive was over in literally 5 minutes or less. After the test drive he had me park close to where it was parked but in the Krausers parking lot, I can only assume they just drove it back up the curb. We went back to the office and he eventually quoted me a price. It looked like they had just sold a car to someone but was doing everything else but finish with them. The one guy that was helping the buyers was talking on his cell phone while the guy that was suppose to be helping me was doing something for him on his cpu. Then a customer from out of state came into the office and had spoke with them about a car, now me and the buyers are just sitting there being ignored (I could tell those poor poeple that just bought their car were getting PISSED). They directed them back outside as they could not find the keys for the car. I finally get my number 4016.00 out the door, everything. So I said, ok so its 4k, NO its the price I told you. I asked him if he was serious and he said he was and again making that stupid face. Done, over, good bye, and never again. I'll by a scooter before I ever even ask them a question about a car. They have no business being in a sales oriented business.
Oh and to comment on the last guys posting, he said he thinks the "5" rating is a fake. Your absolutely right because seen the exact same post on a different site word for word. They think highly of them selves.
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