"Buying a used car"
We bought a used Honda from Mini of Portland and were extremely happy with their informative and friendly service. Pat Walker was awesome and would recommend him and DJ Gill to anyone.
Quick, efficient. Great communication throughout the day - had my car ready inside of 3 hours even though there were some unexpected repairs. Always a pleasant experience.
"Volvo cares far more about their customers"
Unfortunately all this particular dealership cares about is REVENUE instead of customer retention. I have owned Volvos for years, and any time I've had a question regarding a part or an issue, Volvo has been overly helpful and informative. My husband bought a mini cooper clubman. We are having an issue with the fuel system and are having such a difficult time finding any answers. Even finding the proper part is a treasure hunt, and an expensive one at that. We call to ask if there is a regulator built into the particular fuel pump, and all we get is you'll have to bring it in for diagnostics. UNBELIEVABLE! The parts counter was more helpful. We will sell our mini once it's fixed so we never have to spend a dime on their worthless service or product. Really unfortunate.