"Wonderful dealership from Sales (Marvin) to service."
- Candace Shirley
This is my second purchase of a mini from Marvin...wonderful support and guidance. First purchase was a mini roadster; great service from all in service dept...but it was time to get a larger mini (got a countryman! with 4 doors and more trunk space...I can now go to costco and not worry where I'm going to put "stuff") I will ALWAYS work with Marvin...better not move somewhere else (or tell me where you are going) WONDERFUL DEALERSHIP...BUT MORE WONDERFUL SALESMAN (MARVIN)!
I purchased my Mini Clubman with help from Sam Rodriguez and all others on the team. They were patient, knowledgeable, forthright and honest and I did not feel at all pressured. It was a very pleasant experience. And I love my new car.
Thank you for the wonderful feedback!! We will certainly be sure to let her know. We are so happy that you had a great experience and if there is anything else that you may need in the future, please come back and see us.
Thanks to Kyleigh, Marvin, Eddie and Ali for the great service and professionalism. We are so pleased and grateful for your commitment to excellent customer experience. Thanks for the dozen roses also! That was a nice touch : )
WOW! Thank you for the wonderful feedback! We will be sure to let Kyleigh, Eddie, Marvin and Ali know! We try our best to make sure you get exactly what you want in a vehicle and more! We want you to walk away feeling great about your purchase and knowing you can come back at any time to see us. Especially if you need your car serviced; we are always here to help!!
Tucson Mini is great, we purchased a 2014 mini countryman from them. Our sale person Kyleigh Lippert couldn't better, she worked with us on and off for months till we got to where he deal worked.
We would recommend Royal Mini to anyone looking for a Cooper. WE drove from Las Cruces, NM just to buy from Royal and Kyleigh.
Thank you so much for the feedback! Kyleigh is amazing! She will go out of her way to make sure that you find the best MINI for you. Not to mention, she knows a lot about the product and will work her magic to make doubly sure you drive away happy as can be with your purchase. Thank you so very much for coming all this way, from NM to Tucson, to come a purchase your MINI! If there is anything else that we can do to help you with in the future, to please come back and see us again.
I couldn't have had a more congenial and considerate person to help me find the car I have been wishing for. I never thought I could afford a new car. He made sure I understood everything about purchasing a car and about how the parts of the car worked. He went out of his way to get the title of my old car which I left at home and he contacted me the next day to see if I had any questions. And I shouldn't forget to say that I got a good deal on trading-in my old car.
Thank you for the wonderful feedback! We love hearing heart-warming stories like yours, it makes our day to know you have a great experience. We want to make sure that you are well taken care of and that if you have any questions or concerns that we are able to answer all of them. Please come back if there is anything at all that we can help you with in the future, and if you need your car serviced we are here! Thank you again for the feedback!
We had the pleasure of setting up an appointment with Sam to view a few cars. He was very pleasant, knowledgeable and kind. I liked the fact that he was not pushy or aggressive. He showed every detail of the cars that I liked and was very patient. It was a great shopping experience. Would recommend him highly. Thanks Sam!
Sam has been with Royal and MINI of Tucson for quite awhile! We are very lucky to have such a wonderful person selling cars and is not to mention very, very knowledgeable about the MINI products. He does make the car buying process painless and fast. Since we all know car buying can be a very tedious thing. If there is anything else we can help you with please come back and see us again!
I visited Mini of Tucson with the typical defensive, low expectation state of mind associated with car buying and I was treated to a whole new experience of buying a vehicle. From the beginning of the process to the end of the process the Mini team exceeded my expectations. Motoring Advisor Kyleigh Lippert was delightful to work with. She answered all my questions and helped me through the process in a stress free and comfortable manner. She and her team found the exact vehicle that my family was in the market for and it was offered at a very fair price. It was the first time I ever left a car buying experience feeling like I received full value and without regret. I would highly recommend Kyleigh and Mini if you are looking to purchase a vehicle. I will be buying my next car from Kyleigh and the Royal Automotive Group!!
Thank you so much for the feedback! Let me start off with saying we are not your typical dealership, at all. We treat our customers with the utmost respect and kindness when they walk through our doors. We want to make sure that your experience with us is top notch and that you felt comfortable during your whole experience. We don't believe in pressuring or hassling our customers either, that is not the Royal way. MINI is by far the best dealership we have, they will go out of their way to help! Kyleigh is also an amazing Motor Advisor!! She is knowledgeable and kind. She will go out of her way to make sure you are taken care of. If there is anything else that we can help you with or answer any other questions you may have, please come back and see us!