Madison Honda

The worst dealership of over sixty I've emailed for a car. The won't share all fees easily via email. The hidden fees are the worst in new Jersey. A $16k car was $22k out the door. And they won't let you car. The won't share all fees easily via email. The hidden fees are the worst in new Jersey. A $16k car was $22k out the door. And they won't let you check it with a mechanic. Run away. For real I can list 60 dealerships in NJ, NY, or PA that were less criminal. If I had time I'd file an FTC complaint. Just buy elsewhere. You can't do worse. More

I had a great experiences buying the unicorn I was looking for, Chad Sanders has a great attitude, no pressure sales style. He was very nice with my whole family while we worked through the process. T looking for, Chad Sanders has a great attitude, no pressure sales style. He was very nice with my whole family while we worked through the process. Thank you again Chad for getting us into our next car. The finance was also great to work through the loan process, I definitely would recommend Madison Honda. More

Customer Service asked what car I wanted and within a few hours, Eric Rodriquez made contact and went above and beyond to find the car. He never tried to talk me into something else. Eric's knowledge, kindne hours, Eric Rodriquez made contact and went above and beyond to find the car. He never tried to talk me into something else. Eric's knowledge, kindness, patience, and availability plus his answering questions immediately and in full detail are outstanding. More

My sales consultant is Izzy. He's calming, very patient, listened to my wants, offered options. In the end, he went to bat for me and I was able to drive off the lot with the v He's calming, very patient, listened to my wants, offered options. In the end, he went to bat for me and I was able to drive off the lot with the vehicle I wanted. Izzy, thanks again. More

After Covid hit I make the mistake of downsizing to an hr-v. No one’s “fault” but mine, as I was trying to save money like the rest of the world. But since then my kids have grown tremendously and so had hr-v. No one’s “fault” but mine, as I was trying to save money like the rest of the world. But since then my kids have grown tremendously and so had my need for more space! I have to mention that I had a CR-V before I downsized and Chad advised me to hold on to it a bit longer. Needless to say I should have listened! This is my 4th Honda from Chad Sanders at Honda, and I have to again say that the process and transaction were painless as usual. Chad was kind, honest, professional, and quick to answer my questions. I also appreciated how he took the time to greet other customers who came in as he was working with me which made it feel less like a “deal” and more of a great purchase. I am back to a CR-V, I couldn’t be happier, and my kids also like how it has “better stuff than the old one!” Thank you again to Chad and Madison Honda for a great experience!!! More

I've owned a Mercedes, Acura and GMC - all great. But far away the best sales experience I've ever had was Honda Madison. Kyle is super knowledgeable and amazing at customer service - not pushy at But far away the best sales experience I've ever had was Honda Madison. Kyle is super knowledgeable and amazing at customer service - not pushy at all, he'll bend over backwards to make it work for you. If you have a problem with your car, see if Lennon in service can help. That guy is AMAZING. Helped me big-time when I was in a bind late on a Friday afternoon. One hour later I was back on the road. More

I had an oil, transmission fluid change and a warranty item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call me to finalize the bill. I went down to the billing group to find out what the status of my car was. I was told to find the service advisor. The blonde woman who I asked the question to seemed to have an attitude. Its not my fault you are working there and don't like to interact with customers paying big money for repairs. Finally got the bill and it was almost 600.00 dollars. I mentioned this to the woman handling the payment that this amount was high and i had the same work done on another CRV two weeks prior. Again received an attitude and was told to find the service advisor. She works there she should have gotten the service advisor to come inside to address. Real lazy. Finally got the service manger involved and got the bill corrected. Took well over and hour to get out of that place. I guess wasting my time is ok. I have been a customer at Madison Honda since 2008 and have purchased two CRV's there. Last time I do any business there. More

I would recommend staying away from this dealership if you intend to get a quality product with reasonable service. I’ve received terrible management when it came to their approach when I informed them of you intend to get a quality product with reasonable service. I’ve received terrible management when it came to their approach when I informed them of a critical issue of a car that they are selling. They low ball any issue that you may have about the car, and try to deflate cost of repairs with disregard in the importance of significant vehicle structure. More

Very helpful staff Great selection Great Service as well when needed Always open for Business well when needed Always open for Business More

They have a excellent service, Kyle and Luis are the best and very kind persons and very kind persons More