Being 73 years old, having purchased over 20 vehicles so far, and a Master Certified Ford Sales Consultant in Vancouver, WA for 4 years, lends some credibility to my saying that Magic City Ford / Lincoln is the best dealership that I’ve experienced and that my purchase experience was my best ever. The sales staff’s knowledge, professionalism, and cordial demeanor throughout the sales, negotiation and delivery process was the absolutely the best that I have ever experienced.
My internet sales phase lasted close to a month with Mr. Dujuan Johnson. Dujuan hung-in during periods of silence, promptly and accurately responded to my every question and presented my offers to purchase to senior management as I presented them to him. I really felt confident in the abilities of Dujuan to guide me through a query of a vehicle that had far more features than I normally would buy. I would recommend Dujuan to others and will work to connect him to my barber, as she wants a Lincoln just like mine.
The negotiation phase got a little sticky, as my accepted email offer was not clearly understood. Mr. Rick Johnson, Sales Manager and fine gentleman, quickly stepped up and rapidly resolved the issue. Mr. Terry Jackson, Finance Manager, smoothly completed the transaction, working well beyond closing time to ensure that my 3-hour drive from Roanoke to Chesterfield would be worry-free.
After nearly 20 days and 2,000 miles, I am in love with my Lincoln MKT. The quiet ride, the acceleration, the convenient location and function of the accessories is fantastic. I traded a Cadillac SRX, the only similarity is the size, the MKT motor is amazing, and the quiet is not in the same league.
Again, without question, my Magic City purchase is the best of my lifetime. I thank Misters, Johnson, Johnson, and Jackson for a most memorable experience.
Best and warm regards,
D. Johnson, R. Johnson, T Jackson
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