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Swickard Toyota

Edmonds, WA

4.4
1,394 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,394 Reviews of Swickard Toyota

April 21, 2024

I was very pleased with the entire shopping and buying process. Jon was a great help! More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Van Patten
Apr 22, 2024 -

Swickard Toyota responded

Nancy, we are happy to hear that you had a positive experience with Jon and the team! Thank you for choosing Swickard Toyota and for sharing your support. Safe travels ahead!

April 21, 2024

Very easy purchase. Up front with cost. Will work with you if they can. Will buy again from them. Enjoyed working with Jon and entire Swickard team. More

by spmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Apr 22, 2024 -

Swickard Toyota responded

We're glad to know you had a positive experience with Jon and the rest of our team at Swickard Toyota. We strive for transparency in all transactions, so it's great to see that reflected in your review! Enjoy the road in your new vehicle, and welcome to the Swickard family!

April 20, 2024

Professional liars is what they are. Don’t do business with Ali. Never mind, just skip this dealership entirely More

by Ali
Recommend Dealer
No
Employees Worked With
Ali
Apr 22, 2024 -

Swickard Toyota responded

Ali, we are really sorry to hear about your experience. It's important for us that all our customers feel respected and valued, so it's concerning to see we've left the wrong impression. We'd like a chance to discuss this further with you — if you're willing, please reach out at your earliest convenience and include your full name and contact number. Thank you, Terry Collins - Customer Experience Team lead customerexperience@swickard.com

April 19, 2024

They regulary me regularly about my car maintinance. Thank you for your quick service. I will be back soon More

by Orhan Tuncaloglu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Dept Courtney, Paul Chung, Taylor Covert, Traci Amor
Apr 22, 2024 -

Swickard Toyota responded

Orhan, we're glad to know you appreciate our reminders and quick service at Swickard Toyota. Looking forward to seeing you again soon!

April 16, 2024

I take my vehicle here as part of the standard Toyota care maintenance plan but have not been impressed with their service. It takes 1.5 hours to rotate tires and perform standard safety checks, even if More

by Shane L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn Sar
Apr 17, 2024 -

Swickard Toyota responded

Shane, we're sorry to read about your experiences with our service department. We aim for efficiency and clear communication in all we do, so it's disappointing to see that this hasn't been the case during your visits. Your feedback is valuable and will be used as a tool for improvement. A member of our leadership team will reach out to discuss your experiences. Thank you, Leadership Team - customerexperience@swickard.com

April 16, 2024

Pls clarify. Are u talking about the sales or service department of the dealership? I only worked with sales and was very satisfied working with Carlos. It would More

by William Yanuss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None of these
Apr 18, 2024 -

Swickard Toyota responded

William, thanks for your feedback and suggestions. We're glad to know you had a positive experience with Carlos here at Swickard Toyota. I'm sorry to hear that there were several things that were not explained to you about the vehicle that you purchased. One of our Sales Mangers will call you to set up a time for you to bring the vehicle in so that we can go over all the gadgets with you. Thank You, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

April 11, 2024

King Le answered all my questions on my car. I like it that Swickard vacuum the car floors. The service time was reasonable and I got in and out. There was nothing wrong with the vehicle and I w More

by Stephanie Cohu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Le
Apr 11, 2024 -

Swickard Toyota responded

Stephanie, it's great to know that Khing and the team at Swickard Toyota were able to provide you with a top-notch experience. We're glad your vehicle is running smoothly and we appreciate your kind words!

April 11, 2024

I was very pleased with my service at Swickard Toyota. I have known Khing for a long time and I know he will always take good care of me. The rest of the employees were polite and helpful. More

by jk1hummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Apr 11, 2024 -

Swickard Toyota responded

We're glad to know you had a positive experience with Khing and the rest of our team at Swickard Toyota. We appreciate your kind words about our service!

April 07, 2024

They took great care of my car and were upfront with me about what needed to be done. More

by catspurr77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Apr 08, 2024 -

Swickard Toyota responded

Thank you for leaving Swickard Toyota a five-star review! We are so glad that you had a smooth visit with the team.

April 05, 2024

Quick, easy, hassle free buying process! !! Friendly staff!! Overall great experience, thank you again for the New Camry!! More

by Shue2134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
Apr 08, 2024 -

Swickard Toyota responded

We're delighted to know you had a quick and easy buying experience at Swickard Toyota! Enjoy your new Camry, we appreciate the positive feedback.

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