Maguire Ford Lincoln Mercury

Reason for Visit: Sales

I recommend this dealer: No

My Review of Maguire Ford Lincoln Mercury:
Purchased a minivan on a Tuesday with the salesman knowing that I taking it on a long trip the next day. With two identified problems. Headlights, and a sound under the hood that I was certain was the tensioner. The headlights lense covers were cleaned. The tensioner was not replaced, but the belt was replaced. That fixed the sound under the hood for a day. The tensioner made it through vacation. Upon return I contacted Lester to explain the issue, he said he would get me set up with the service and have the tensioner replaced. This kept going on for two weeks, the tensioner was now at a state that I was afraid to drive it, so I replaced myself. And guess what the sound is gone, and so are my desire to purchase anything else from this dealership. After I finally got a hold of Lester, he stated he would send me a check for the price of the part. Two weeks later and still no check. GET EVERYTHING IN WRITING WITH THIS DEALER IF YOU FIND YOURSELF NEED TO PURCHASE A USED VEHICLE THEY HAVE IN INVENTORY. IF NEW GO SOMEWHERE ELSE.

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