Mahwah Ford Kia

Reason for Visit: Sales

I recommend this dealer: No

My Review of Mahwah Ford Kia:
I called the dealer after seeing a 1999 Surburban listed online for $6,395.00. They offered to e-mail me a video showing the vehicle (I live 3 1/2 hrs. away from the dealership). The next morning the salesman called to ask me what I thought of the vehicle. While we were on the phone discussing price, the vehicle shows up on eBay for "buy it now" $5295.00. I placed the bid and the terms were that a $500.00 deposit needed to be made witin 24hrs. which I planed to do in person 12 hrs. after making the bid. I then received a call from Yoav who told me that unless I gave him my credit card number immediately, he was going to offer the truck to other customers. eBay is investagating this dealer and I would stress to anyone thinking of dealing with them to think twice about it.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mahwah Ford Kia:
Purchasing and Pricing at this dealer was great. Warranty service at least for my F-550 was poor at best. You'd make an appointment for the vehicle and the vehicle would sit for a week before any work would be done. A friend of ours has an F-550 also and lost it for 4 weeks for a new turbo. The service department diesel mechanics all go on vacation at the same time (or as I heard they lay off some mechanics when the shop is slow, temporarily) so there is no one to work on the trucks in September. This truck is a work truck when the truck is not working we are not making money. Back in April 06 they had the truck for probably a week and did some TSB work. When we got the truck back within a day or so we broke down 5 times 200 miles from home and limped it to a dealer in upstate NY. They were good enough to repair the vehicle on the spot. DOM"S Ford in Utica NY were great. Mahwah on the other hand I wouldn't recommend for truck service.

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