Walked into the dealership at 4:40pm on a Saturday (today) after visiting 3 other dealerships and driving approx $54k trucks in consideration for purchase/lease. When I walked in, I waited at the front for about 5 minutes while the receptionist got a salesman for me, I told her I wanted to test drive a truck.
When the salesman came up to me, he looked like he wanted to go home and immediately told me "we close in 5 minutes so there isnt going to be time for a test drive, we will have to schedule it for Monday." It was 4:45 at that point, i wasnt looking to close a 2 billion dollar deal, just drive a truck after driving three others on the same day, same conditions and basically had NO WANT to help me out.
This dealership is within walking distance of me, so they would be getting all of my service work...and now have completely ruined the experience for me to visit their dealership again. This means I have no need to buy a Ford at all, since I wouldnt (out of principle) be able to bring it to their dealership for service since it's apparent the company policy/environment promotes this attitude.
Stay clear of Mahwah Ford...
I Recommend This Dealer:
Didnt get it, should have.
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