Bamboozled, deceived, and flat out lied too are just some of the ways that I felt we were treated between the Sales and Service department. There was a lot of finger pointing with no results except for the fact that three customers were lost that day, me and my in-laws that went to Wayne Ford the next day and purchased two new vehicles. There is no integrity among the two departments whom like to play a finger pointing contest instead of meeting the needs of the customer. Purchased the vehicle used with 54,000 miles with in the first year it took 3 visits to repair a power window on the driver side front which I am still not satisfied and the transmission went and the "problem" was stated to be debris in the transmission. There service department preformed all the routine maintenance to this vehicle, then the sales department claimed that we signed a paper that we turned down extended warranty, which when confronted they could not come up with. We only had the vehicle for 14,000 miles.
I Recommend This Dealer:
Sales and Service managers
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