My Review Of Mahwah Ford :
This dealership has a decent sales operation, but the service is terrible. The car does sit for days until you make some noise, and then they finally look at it and quote you these outrageous numbers to fix the problem. If they were to fix the problem on the first shot, then you could rationalize the high prices. But on car after car - I have had Fords for the last 20 years straight - they miss the problem that you bring it in for only to find lots of other stuff that they claim will fix the problem. You pick it up and the problem is still there, and they tell you "well that needed to be done anyway" Their famous words on the phone are "give us the authorization to do this work - just to start..." Their incompetence is matched only by their lack of speed. Unfortunately, I buy the Ford service plans, so I have to go to a Ford dealer - but maybe you don't...
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