Major Hyundai-Mitsubishi-Kia

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Lorenzi

My Review of Major Hyundai-Mitsubishi-Kia:
Jonathan Lorenzi was an excellent sales person. He was extremely knowledgeable and was able to answer all questions in a timely manner. I did not feel any pressure while Jonathan was working with me unlike most other sales people that I have dealt with in the past! I would reccomend Jonathan and Major Motors to anyone I came across interested in purcghasing a vehicle!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John and Matthew McDermott

My Review of Major Hyundai-Mitsubishi-Kia:
My family has gotten most of their cars from Major for years. Not only is the employees helpful and friendly; the vehicles are affordable and you get exactly what you are looking for. I know anytime I need help with my car, I can go to Major and get the utmost quality help. This dealership deserves 5's in all areas!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Allan Griffiths

My Review of Major Hyundai-Mitsubishi-Kia:
I had a great experience dealing with the staff at Major Hyundai! They (esp Allan) were knowledgeable and helpful in helping me select a new car. In these economic times, I was not sure I was going to be able to afford a new car, but the staff worked with me to help me into my dream car. I never felt any pressure. I will definitely be returning to Major for all my future service/car needs!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John jr and John Lorenzi

My Review of Major Hyundai-Mitsubishi-Kia:
I had a great experience at Major. I felt very comfortable there and will keep them in mind for future purchases! I will also pass the word along to my friends to look there in there buying future. I have never felt so happy leaving a car dealership like i did leaving there.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service Desk

My Review of Major Hyundai-Mitsubishi-Kia:
When I went in for my free inspection of my Tuscon they showed me a rear brake pad and told me I needed rear brakes. I told them no way and the pad they showed me had at least 80 present wear left. I know because I service and repair my own vehicle. My Ford Ranger 4X4 had 325,000 miles on it with the only major repair was ball joints and is still on the road today with it's original engine not opened.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jeff Butler

My Review of Major Hyundai-Mitsubishi-Kia:
The worst buying experience I've ever had. They gave me a poor price on the trade in. They charged me full sticker price. I thought the price was higher as I looked at several cars.

They high pressure you with $500 for teflon wax and other useless garbage.

They make you sign lots of papers. One said the car had 6 miles on it. After I paid and got into the car, the odometer had 90 miles on it. Maybe they used it as a demo and charged me for a new car.

I asked for no advertising on the car and when I got it, it was palstered with ads and they drilled holes in gthe front bumper to put their ugly Major Hyundai ad plate.

Complaints to no avail.

They state you have to change the oil every 3000 miles while a call to Hyindai America says it's for only extreme conditions. Sure they want you back so they can make more money. They insist a Hyundai filter be used. I bought an 08 Sonata and the manual they gave me was an 07.

I has 15,000 miles on the car and the inner rear brake pads wore out due to corrosion in the sliders on the calipers. They said the warranty does not cover it as it was due to corrosion. what am I supposed to do, drive only in dry weather. Cost was over $300.


I'll buy some Hyundai filters and get the oil changed somewhere else.

They want $500 for 30,000 mile service. This is not a Mercedes.

I would never go back there.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service

My Review of Major Hyundai-Mitsubishi-Kia:
I just bought a Hyunda used and had a warranty issue. I took the car to Major Hyundai for a warranty. I brought the car to them on a monday, they stated it would be done by that Friday as they had all the parts. When I stopped that Friday work had not even been started and was told to come back the following Thursday. I called them that thursday and was told it would not be done till later the following week.
Now it was two an a half weeks later on a Friday I stopped to pick up my car after calling and being told it was ready. When I picked it up a young mechanic told me something was broke on my car and asked if anyone showed me the piece. No one did.
I was directed to another desk where I scheduled an appointment for a inspection which was scheduled for five days later on a wensday and signed for the warranty work done.

When I brought the car back I used it for the weekend. I noticed now my tachometer did not work and there was other noises. I put the car up on jack stands and saw missing bolts on the splashguards. Just this week I found other critical safety issues I was never told about from the dealer.

When I called the dealer, they were defensive, and stated they did not even need to do the warranty work. They also stated there was a lot more wrong with my car and could not explain why somone did not tell me.

The missing bolts were not missing when I brought it in. I checked photos I took under the car when I found out about the sub frame warranty issue.

I will not trust this dealer, and would caution everyone to be careful when dealing with their service department.

I am most likely going to take this car to another dealer to have the work MAJOR Hyundai did checked.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Jon

My Review of Major Hyundai-Mitsubishi-Kia:
Ok, so they didn't give me a price at first, that's fine. So the sales man wanted me to drive the car before we worked the numbers, fine. All I wanted was a test drive, because if I did not like the car I wasn't going to buy it any way. It's funny most places I went, all the people talked about was price, this was the only dealership out of the 3 I went to that offered for me to drive the car BEFORE I worked the numbers. I can't beleive that other places wanted me to buy it, then drive it.

It only took me 10 minutes to get where I "was happy". I did my research before I got there and it was simple. I have gone other places to shop, this is a small, family owned dealership that wants you to be happy first. I got a little off the car and got what I wanted for my trade, which they gave me more than I expected because they said it was good on gas and it's worth more than average. I would tell people do your research online and go in a buy a car. It's only as hard as you make it.

When I go in for service I see the owner and his family. If I have a problem I see them. They are helpful and friendly and I enjoy buying cars there.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: dan/nick/john/danny

My Review of Major Hyundai-Mitsubishi-Kia:
would not recomend this dealer to anyone . worst service out of any dealer ive been inthey promise everything but give you nothing. i dealt witha salesman and 2 gms i who said he was the owner.they would not even call me back. showed me a tuscon at a great price . i said i would buy it. the next day they i called back they said the tuscon was unsafe and they could not sell it. then i called back again and spoke to the g.m. dan he said that they sold it. he then told me that they own hundreds of dealers and would locate one buy the end of the day that neverhappen the next day i spoke tojohn who said he was the owner was told another story and also promised to get me a tuscon he never called me back i suggest if you need a car drive right on by this dealer unless you want to be promised everything and get the run around. went down the block to gray pontiac and purchased a vehicle there . great service and most of all no bull

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Jeff

My Review of Major Hyundai-Mitsubishi-Kia:
After we previously bought 2 hyundai's from Jeff we went to him again the end of 2002. We were interested in buying a sonata and a elantra Gt. We could not get prices for either cars. We tried again in 2004 when we wanted to buy an accent. We ended up buying the 3 cars from Lehigh Valley even tho Major was alot closer to where we lived. Not only did Major lose those sales but we have bought 4 more vehicles from Vinart dealership.

Share on Facebook

Was this review helpful to you? Yes | No