1,788 Reviews of Mall of Georgia Ford - Service Center
Brian was exceptional . ..really made the lengthy wait time for approvals, easier. he was super...car seems to be running well although it is a little noisy to me, but I've j ..really made the lengthy wait time for approvals, easier. he was super...car seems to be running well although it is a little noisy to me, but I've just had real quiet engines B4....thank you More
Scott Tackabury is the best service adivsor at this location. Every time our vehicles are in need of a repair he has always taken care of me. I do not recommend you use anyone else. location. Every time our vehicles are in need of a repair he has always taken care of me. I do not recommend you use anyone else. More
Was told a price, then tried up charging me for another price. No courtesy cars offered. And not given same electric panel that was replaced. So I lost navigation price. No courtesy cars offered. And not given same electric panel that was replaced. So I lost navigation More
My car was left overnight for service the next day. Stephanie was off work when I picked up our car, so I had no interaction with her regarding the service performed. I wasn't given a verbal explanatio Stephanie was off work when I picked up our car, so I had no interaction with her regarding the service performed. I wasn't given a verbal explanation of the "Works" service performed, nor did I receive an inspection checklist for my service visit. More
The customer service is great. The first time I brought my vehicle here, they were great to me. The second time, they charged me $1400 to fix 2 problems that they ultimately did no The first time I brought my vehicle here, they were great to me. The second time, they charged me $1400 to fix 2 problems that they ultimately did not fix. So I brought it back, and they wanted to charge me another $1000 to supposedly fix a “different part” than the one that was broken merely days before. I know that part was not broken either because I checked it. Ultimately, they ended up telling me they couldn’t fix my car, and I lost $400 on that. When I sold my car, I made pennies from it because I spent all this money thinking I was getting my car fully repaired, and it wasn’t functionally repaired at all. I feel scammed, and I will never be back. More