Malouf Ford - Lincoln, Inc. - Service Center

Job Well Done Brought my 2019 Ford Edge to Malouf for service and couldn't be happier with the way I was treated. Malouf handled my service experience perfect. My b Brought my 2019 Ford Edge to Malouf for service and couldn't be happier with the way I was treated. Malouf handled my service experience perfect. My brakes weren't quite right and Malouf service resurfaced my rotors and now I have a smooth braking. All while I waited for the service to be done. Easy to make appointment, easy in, easy out!!!! More

My 20 years of dealing with Malouf has always been a pleasure. On break downs they have always got me back on road with a loaner or repair. pleasure. On break downs they have always got me back on road with a loaner or repair. More

above and beyond The sales and service people are courteous, professional and always helpful, Ive been dealing with Malouf for at least the last 20 years and would no The sales and service people are courteous, professional and always helpful, Ive been dealing with Malouf for at least the last 20 years and would not dream of going anywhere else!! More

Excellent service, on time, very reliable and great customer care!. I would only use malouf Lincoln for any services regarding my MKC. Have always had great service from them customer care!. I would only use malouf Lincoln for any services regarding my MKC. Have always had great service from them More

2019 explorer routine service made appointment for our Explorer to have oil change and tire rotation. was there when they started work and requested it be done early as I had appoi made appointment for our Explorer to have oil change and tire rotation. was there when they started work and requested it be done early as I had appointment to get to . All went well, was out of there within an hour. Good job Sal and team More

I wasn't a believer I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talk I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talking about my initial experience and struck up a conversation with me about it. She told me she worked for Malouf & really listened to my concern and asked me if I would consider giving Malouf another try for my next service. She didn't want me to just write them off. Mind you, this is the first time I ever met Marlo! Marlo is very engaging and really cares about her customers and the organization she works for. Because of the conversation with Marlo and Marlo's commitment to her customers, I agreed to give it another try. I called Marlo & asked how I go about getting the recall on my car done. Within 20 minutes she had texted me with the date/time of my appt. Marlo EXCEEDED MY EXPECTATIONS! Marlo is the ONLY reason I gave them another try. Marlo goes above & beyond for her customers, as it should be. She's a great asset to this company. More

Service Professional, courteous and timeliness is the best way to describe my experience. It’s always a pleasure dealing with the Sales and Servicing personn Professional, courteous and timeliness is the best way to describe my experience. It’s always a pleasure dealing with the Sales and Servicing personnel. Thank you. More

Great service Excellent service on recall item. Was completed while I waited. Nice customer service waiting area also. Had free 2020 ford truck calender's as we Excellent service on recall item. Was completed while I waited. Nice customer service waiting area also. Had free 2020 ford truck calender's as well as coffee and snacks. Thanks Dan! More

Everything went well with the service of my vehicle. I had a routine oil change that was prepaid with my truck. I will continue to go to Malouf for the life of the truck. had a routine oil change that was prepaid with my truck. I will continue to go to Malouf for the life of the truck. More

recall The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean c The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean condition. More