Reason for Visit: Sales
I recommend this dealer: No
My Review of Malouf Ford:
Attempted to lease a Ford Edge,and was given a price plus"drive offs"
We told them (honestly) we were going to check out another brand. If theirs was the better deal, we would return. Their deal was better.
We returned the following day and discovered they mis-stated the amount of tax. We asked them to give us the revised total.We wanted to pay the 900dollar tax as part of the monthly payment. The revised price exceeded the addittional tax by quite a bit. When we asked for an explanation, we discovered they were attempting to double charge the "drive offs"(bank fee, registration etc.)We asked to speak to Howard,the sales manager who gave us the original price, and were told he was not in. We were also told that Howards boss didn't want to discuss the matter with us. We then tried to point out the double charge to Paul,the salesman. We were,at this point NOT abusive in any way. Paul stood up,told us he didn't want to sell us the car and to get out!! At this point we had words(no profanity)The sales manager then refused to discuss the matter with us ,and in the most profane way told us to leave, We did. The salesman then came outside and cursed us out.
We were very disappointed with the over all experienc. They were very mean spirited when we caught their attempt change their price. We did not appreciate being "low balled". We found their prices were not honestly given. We DId purchase a vehicle from another Ford dealer(Oasis Ford ) and a wonderful experience with them.
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