Marin Acura - Service Center

I took my car in for service because my car battery had been consistently dying for a couple of weeks and continued to not start with a jump even after I replaced the battery. An electrical specialist at been consistently dying for a couple of weeks and continued to not start with a jump even after I replaced the battery. An electrical specialist at my mechanic said he could not find the source of the draw and the car needed to go into the dealer. He thought the repair might be the main computer brain of the car. The service advisor Michelle listened carefully to my troubled history and said she had an idea. She went out to look at the lock on the car door and discovered it had been tampered with which she said will make the computer cycle the lock on and off thereby draining the battery and the power consistently. She recommended replacing the lock which I did and the problem is solved! Her astute thinking and knowledge of cars that she has seen with similar issues saved me a lot of time and money and my car was in repair for less than a day. More

Always on time straight forward advice. Clean establishment nice folks. Credit department works at the highest caliber Clean establishment nice folks. Credit department works at the highest caliber More

I had a problem with my 2019 Acura MDX that occurred before the warranty had expired however it was intermittent and no repair was made at that time. Subsequently the problem returned and the dealer man before the warranty had expired however it was intermittent and no repair was made at that time. Subsequently the problem returned and the dealer managed to get Acura‘s approval to make the repair even though it was past warranty. Many thanks to Bryan, Service Manager and Michelle, Service Rep. More

Ed Navarro in parts at Marin Acura went above and beyond to help me me find the part I needed, and to educate me about the part. He made me feel like a valued customer, Ed did not rush me with my questions to help me me find the part I needed, and to educate me about the part. He made me feel like a valued customer, Ed did not rush me with my questions and he made me feel that I was in trustworthy hands, which is a really nice feeling to have as a woman walking into an auto dealership. More

Great customer service and communication from Lissa ! Polite and professional. 5 stars all the way ! Polite and professional. 5 stars all the way ! More

Manjit Singh was very knowledgeable and the service was completed promptly. He was very courteous and kept me unformed.. I recommend Marin Acura..Thank you completed promptly. He was very courteous and kept me unformed.. I recommend Marin Acura..Thank you More

awsome service experience. very helpful and got me in and out very quick. I would highly recommend Michelle to help you with any of your service. and out very quick. I would highly recommend Michelle to help you with any of your service. More

Michelle was informative, very helpful and efficient. She explained thoroughly the service that was to be done and then what was accomplished. She also made recommendations without unnecessarily push She explained thoroughly the service that was to be done and then what was accomplished. She also made recommendations without unnecessarily pushing them. She was friendly and interested in our use of the vehicle. Don who drove me home was the same way and generously offered to pick me up when the car was ready. More

I’ve been going to Marin Acura for servicing since I got my Acura RDX here 4 years ago. In fact, I take the hassle to drive here from Burlingame because of their customer service and the trust I have in the my Acura RDX here 4 years ago. In fact, I take the hassle to drive here from Burlingame because of their customer service and the trust I have in their servicing and that they will do a great job on my car. Michele stands out specially due to her outstanding customer service and her deep expertise. It’s a joy working with her whenever I bring my car here for servicing. I know my car is in good hands here. More

Real professional and pleasant . I drove an hour from Windsor to have my RDX serviced and my experience with Michelle was A++ Marin Acura has a GEM 💎 Windsor to have my RDX serviced and my experience with Michelle was A++ Marin Acura has a GEM 💎 More