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Mark Christopher Auto Center

Ontario, CA

4.6
10,661 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,661 reviews

May 16, 2021

They have a good service the place is clean I feel good there and I like it The people there is nice and kind all service people Is nice people More

by JFMORALES230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

It was a great experience purchasing a vehicle from Gerald Waters. He was straight forward got us in and out of the dealership with the vehicle i came in to see. I will be purchasing more vehicles from More

by George briseno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
May 17, 2021 -

Mark Christopher Auto Center responded

George, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2021

It’s always a pleasure to take good care of my truck. I’ll take my truck here forever. Always tell me what’s wrong with my truck More

by dannyh95111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

Used to be good before covid. Now they are too busy and cant keep up due to their reduced hours and not being open on saturdays anymore. Super rushed now and service is not what it used to be. Staff are st More

by Philimac04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters, Matt Torres
May 17, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

My husband & I are pleased with this dealership. We appreciate Brian Noble with his expertise. We will refer others to Brian Noble at this dealership. More

by MIGNONHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry-Finance, Brian Noble
May 17, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2021

Great service and would recommend to others . Service Advisor Nobu provided great customer service. It would have been nice to receive an offer of a loaner car at the start of the appointment. More

by Anewdaymission
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 17, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

Ray helped us during our visit. He was extremely helpful and polite. We will be back here for future visits because the customer service has been the best so far. More

by A.MEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

Does NOT keep its verbal promise on pending order transaction for MSRP exact. When I come back today to make my official order for a new 2021.9 GMC Sierra V6 final-edition, they changed their mind an More

by waltchan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 16, 2021

It was the smoothest and quickest car buying experience we have ever had. Thank you, Jason Ho! I appreciate you for making this purchase a wonderful one. More

by TSHATINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2021

Thank you, everyone was wonderful. My car was returned timely and everyone went above and beyond. Service is always too notch at mark Christopher chevy More

by VANSHOUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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