Mark Mitsubishi Scottsdale

Reason for Visit: Sales

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
I received the worst service ever from this dealership. First they lied about getting a certain color soon(they had it in 1 week). Then they took almost 5 weeks to pay off the trade in so I had to continue to make payments untill they finnally paid that off. Then they never returned phone calls and i had to make several stops into the dealership to get any answers. They also missed problems with the car at the 12,000 mile inspection. I will neverreturn here.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
I bought my car in October and it is now March 15th, I have paid for tags and license plate which has yet to be sent to me. My tags first expired in November and I had to drive around with expired plates for 10 days before they sent me temporary tags. Now my temporary tags expired on 03/02/06 and I have been driving around with expired plates again. I have called there company several times and every time I do I am told I will receive them shortly and never do. Not to mention they are the rudest people I have ever dealt with. Please advise yourself of this place and do not use them!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mark Mitsubishi Scottsdale:
We walked in and were treated very professionaly. Chris was eager to assist us in finding the right car for our growing family. He was full of helpful suggestions. Chris was very friendly and up front and worked with us during the qualifying time.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
Hell no I wouldn't reccomend this dealership to anyone. I filed a better business complaint against this dealship and they tried to use it against me when I was forced to go back there for warranty work. Needless to say I cancelled my warranty, filed a certified complaint with Mitsubishi Motors NA against them and hope they rott in hell. <br><br><br>These people are total crooks.<br><br>Another disatisfied customer.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mark Mitsubishi Scottsdale:
I bought my 2004 Lancer just becuase the salesman made me laugh. He made the whole experience enjoyable. Mr. Clifton worked very hard to get the car finaced so that I could afford it. There was no hidden costs he was very honest.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
The hoses to my brake fluid reservior looked funny, so I went to my local Midas. The manager tested the fluid and it was fine, so he figured the exterior of the hoses had been splashed or touched with oil, power steering fluid, or something.<br><br>I therefore ordered a new brake fluid reservior and connecting hoses from Mitsu ($53). After the parts finally arrived, I went into Mark Mitsu (the Glendale store) to have these 3 small parts installed. I expected it to take 10 minutes and cost $20 or so for the labor.<br><br>After 20 minutes, Nathan Boisvert came out with a 2-page computer printout listing tons of parts &amp; labor totaling more than $2000, claiming the brake fluid was contaminated. Shocked and disgusted at the obvious fraud, I left.<br><br>I then went to Midas and had the parts installed (no charge) and the brake fluid flushed just in case ($44). The brakes have been fine ever since.<br><br>I will never go to Mark Mitsu again.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
I went in to purchase a Galant for my daughter and a full size Montero for me, I end up having to co-sign for her because of her credit appeared not to be o.k. I ask how was that possible when she had purchased three auto before this one. So I co-signed and she got her car, I got my Montero for about three weeks, then it happened, after 2700 miles of driving, I was asked to return my Montero because I was not approved. WHAT!!!!!! my car was sold somewhere in Arizona in which it had to be found and brought back by this same dealership, less my floor mats @ $96.00 a set and a totally demolished shift boot @ $47.00 from Nissan. I was informed that I would be reimbursed by a former manager and never saw it. I made several phone calss and all I got was that a complete staff had been released and a new crew was running the show, WAS I TICKED OFF????? Yes, now it was time for war. I never got reimbursed for anything and my daughter kept her car and I took several unauthorized hits on the FICO score and what use to be above average credit is now an IT's not our fault you did not get financed. I just want to say thanks to Mark Mitsubishi Scottsdale for screwing me over, what comes around goes around in the Court of Law, see ya soon!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
If only there was a &quot;zero&quot; rating on the scale...I was essentially lied to when I asked some very fundamental questions about the car I was looking at. I wouldn't trust these guys as far as I could throw them. And if you've seen them, you know that isn't very far. If only I had the money to pursue legal action...

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mark Mitsubishi Scottsdale:
i bought a 27,000 eclipse 2003 gts and it has a really hard time staying started i have 12,000 miles and baby it it runs like that beause i had a minor problem and i took it in and i got it back and it bearly runs now and has over spray'' they cannot fix'' im getting a lawery and 3 t.v

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mark Mitsubishi Scottsdale:
I recently purchased an 03 Lancer that was advertized on the radio. I am very happy with my new car. I had a very pleasent experience. Thank You John and Mark Mitsubishi

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