Marquis Auto of Long Island

Marquis Autos was great. Simon was very responsive, professional, on time, and kept his promises. I would work with him again and refer him to friends and family. Simon was very responsive, professional, on time, and kept his promises. I would work with him again and refer him to friends and family. More

Losers from the get go on all levels.. I may be the only negative comment because all of these positives may be plants for the dealership. My experience begins with a salesman who was friendly at first but negative comment because all of these positives may be plants for the dealership. My experience begins with a salesman who was friendly at first but after inquiring about a vehicle I wanted got rude and demeaning when I would not given in. Advertised cars are not what they seem to an extent. Yes, I did get a good deal but how I got there was a nightmare. Still today after 3 months from the deal I am working with the BBB and my attorney to settle issues that resulted from this dealership. First thing out of the box was paperwork..to this day I am waiting on my paperwork for the leased vehicle. I was told the dealership that had the vehicle 3 times it would be taken care of....had to get Volkswagen of America Customer Relations involved. Second, when the car was delivered it was damaged. Again, that was a circus trying to get a straight answer of who was responsible. Everyone involved blame the other party but no one wants to do anything about it or help. To this day it is still not settled. Bottom line, buyer beware. I have to live with my stupid mistake of buying from a broker who the BBB said is an AA rating for business....wonder who paid who off to get that... More