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Matt Blatt Kia

Egg Harbor Township, NJ

4.1
122 Reviews

6211 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 122 reviews

December 22, 2023

I purchased a 2018 Jeep Grand Cherokee, I’ve had the Jeep 5 days . I had to bring it back the check engine light came on after a half a tank of gas , the Media center needs to be replaced ., I’m not a happy More

by Tolly T
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Larry Mack
Jan 09, 2024 -

Matt Blatt Kia responded

We acknowledge and empathize with your frustration. Ensuring customer satisfaction is a key focus for the Matt Blatt Team. Upon investigation with our service team, it appears that we have successfully resolved the issues. However, if you have any lingering concerns or feel that the matter has not been fully addressed, please don't hesitate to contact us directly at customerservice@mattblatt.com. Thank you for your understanding and we appreciate the 5 stars.

December 03, 2023

Good service department never a problem when I bring my vehicles in. Sales is good as well will work with you to put you in the car of your choice More

by Dapper52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McClellan, Rob Semprevivo, Tony Sentore, Larry Mack
Dec 04, 2023 -

Matt Blatt Kia responded

Thank you Dapper52! Our Matt Blatt Team appreciates the opportunity to earn your business! Our Team always strives for excellent customer service, please let us know what we can do to make your next visit a 5 star one!

October 25, 2023

went to kia in eht where i brought the kia new went in for my oil change needless to say i have always had a good good job done but not this time for a hundred and some dollars looks like just a oil and f More

by jjohnsonslv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Mack
Oct 26, 2023 -

Matt Blatt Kia responded

We appreciate your loyalty as a valued customer, and we're truly sorry to hear about your recent experience with us. Your satisfaction is of utmost importance to us, and we understand that this visit didn't meet your expectations. The pricing for our oil changes has evolved due to our commitment to providing the best quality service. We've transitioned to using full synthetic oil because it offers superior engine protection and helps extend the life of your vehicle. It safeguards your vehicle, providing a level of protection that conventional oil simply can't match. Additionally, opting for full synthetic oil also leads to fewer required maintenance visits each year – from three visits down to two. This not only saves you valuable time but also reduces the overall costs associated with vehicle maintenance throughout the year. In regard to the service performed during your visit, we understand your concerns about the checking and filling of fluids. We apologize for the oversight in this regard. This was not our usual standard of thoroughness, and we're committed to rectifying this situation. Unfortunately, we were unable to locate your customer record with the information provided. To ensure that your vehicle receives the comprehensive service it deserves, please call our Service Manager directly at (609) 293-4048. We would be more than happy to top off your vehicle's fluids and address any additional concerns you may have.

April 11, 2023

Each car in the lot had an “adjustment “ that was thousands above the advertised price. The Matt Blatt website listed a “Matt Blatt Price” that was not the actual price. We were really disappointed a More

by Kevin
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ben Erb
Apr 13, 2023 -

Matt Blatt Kia responded

Hi Kevin! We apologize for any inconvenience you may have experienced with our pricing. We take your feedback seriously. All of our new vehicles have the disclaimers listed on our website as well as the vehicles themselves. We value your business and appreciate the opportunity to work with you. We are glad that Bennett Chevrolet was able to help you find the best option for you. Thank you.

Apr 13, 2023 -

Kevin responded

I’ve owned 4 Kia Sorentos and 4 Hyundais. I purchased my current Kia Sorento from you last year. I can’t believe that Kia and Matt Blatt would treat a loyal customer the way I was treated. I could respect your actions if you had simply put an accurate price on the car and your website. I can’t respect the deceptive practice of lying about the price and then saying the disclaimer covers up that sin. As a Christian I would have expected better from you.

Apr 19, 2023 -

Matt Blatt Kia responded

We apologize for falling short of your expectations and understand your frustration with the pricing of your recent purchase. While our General Manager, Rob, was able speak with you and help with this, we regret that we were unable to fully satisfy your needs. We value your loyalty as a customer and hope to have the opportunity to serve you again in the future.

Apr 19, 2023 -

Kevin responded

Rob did a great job of helping us and we appreciate his efforts. We will work directly with Rob in the future.

March 29, 2023

They are always courteous; the waiting room is well appointed and clean, and our vehicle was done ahead of schedule and washed. I wouldn't go anywhere else for service on my Kia. More

by forthamay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Mack
Mar 29, 2023 -

Matt Blatt Kia responded

Thank you Forthamay!!! Our Matt Blatt Team appreciates your kind words and 5 stars!! Thank you for trusting us to get you back on the road safely!!

November 16, 2022

Went in to get an oil change and I had got a flat tire the day before. They were able to fix both. They also performed a multi-piont inspection. This is the reason you take your car/SUV to a certified K More

by fiftysteps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Paramonte, Larry Mack, Nicole Daws
Dec 01, 2022 -

Matt Blatt Kia responded

Hi fiftysteps!! Thank you for the 5 star review. We are happy are service department was able get you back on the road safely! Please let us know if you need anything and thank you again!

October 15, 2022

They was clean asked what kind of car you’re looking for then they show you options in the price range your looking to keep monthly payments at More

by James Wessig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Fretti, Tom McClellan, Rob Semprevivo, Larry Mack
Dec 01, 2022 -

Matt Blatt Kia responded

Thank you James for the great review! Our Matt Blatt Team appreciates the 5 stars!!

June 09, 2022

I just had my 12,000 mile oil change on my leased K5. It was a smooth,pleasurable experience from start to finish. Patti Smith greeted me with a smile,answered my questions with professional command and More

by Kevin McG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Smith
Dec 05, 2022 -

Matt Blatt Kia responded

Thank you Kevin for your kind words. We are glad Patti was able to make your visit a smooth experience! Our Matt Blatt Team appreciates the opportunity to get you back on the road safely! Safe travels!!

April 06, 2022

Rich Ferretti and the entire Matt Blatt team were exceptional. Thank you for such a wonderful buying experience. More

by SusanMesiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ferretti and Basilio Silla
Dec 05, 2022 -

Matt Blatt Kia responded

Susan!!! Thank you for the 5 stars and kind words about your experience!! We think you are exceptional too!

February 24, 2022

Excellent crew, kudos to general manager, harry, Greg and staff!!!!!!! Would DEFINITELY BUY FROM THEM AGAIN More

by Nexasantiago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Harry and and Tom
Dec 05, 2022 -

Matt Blatt Kia responded

Thank you Nexasantiago for the 5 stars and kind words!! We give you kudos too!!

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