Read Reviews Matt Ford Sales Inc

Matt Ford Sales Inc

Matt Ford Sales Inc

29906 E US Highway 24
Buckner, Missouri 64016


(816) 650-3136

Matt Ford Sales Inc
Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 94 reviews

4.9

4.9 out of 5

121 lifetime reviews

Matt Ford Sales Inc

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Certified: Matt Ford Sales Inc

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Matt Ford Sales Inc has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Matt Ford Sales Inc

At Matt Ford, please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Escape, and the Focus. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.

Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance providing peace of mind protection. At Matt Ford, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.

Matt Ford Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Matt Ford service your vehicle.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Toddnandrea
1/30/2013 5:40:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan MattRyan Matt
Fred StathamFred Statham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

Very nice, smooth and pleasant experience I have ever have in buying a car! I went there by myself on a Thursday and Ryan Matt showed and answered all the questions I have for The Escape Titanium 2013. He did a demo for me too. Then I went back Saturday with my husband and he demo it again for my husband. He was there to help us get the price that we wanted and we never felt that we were being pushed in buying the car. I will definitely come back at Matt Ford next time I buy my new car!

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lisamcclaran@yahoo.com
1/27/2013 12:12:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lonnie Porter
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

Everyone was very friendly. The salesman, Lonnie, was helpful, but not pushy. It was like buying a car from your friends. They were great to work with and treated us with respect. We drove 130 miles to trade vehicles with them and would again in a minute.

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mheasley
1/21/2013 4:32:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry SneadJerry Snead
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.4

My Review Of Matt Ford Sales Inc:

I found my new Escape online and when I got to the dealership I paid exactly what Jerry Snead told me I would! I loved the no hassle approach; he made buying my first new vehicle less intimidating.
However, my financial dep experience was not exceptional/recommendable.I felt like the financial department was trying to take advantage.

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James Pruitt
1/16/2013 2:12:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek FugateDerek Fugate
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

I was very pleased with the way everyone in the main offices came out to meet me when I purchased my new 2013 Ford Escape. I felt right at home. They gave me the grand tour of the building and I can see why they have all of the awards they have won. The service was fast, friendly, and the price was right. We will buy our next vehicle at Matt Ford in Buckner,Mo. I recommond this dealership to everyone. Thanks Derek and Geoff for all your help. Linda & Urvy Pruitt

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mjmr
12/15/2012 8:19:17 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry SneadJerry Snead
Fred StathamFred Statham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

We have purchase several vehicle over the years from Jerry and Fred . We know in advance, that if we need any help or information on vechicles, Jerry and Fred will go to the limit to help.

Believe it or not you don't have to purchase a vehicle from thiis dealer, you will still get thier service and professional additude given to you and a thank you for coming in when you leave.

We love the no hassle process that Matt Ford has. It has been our pleasure to be able to purchase our vehicles fom this Dealer ship.


Thank you Jerry and Fred !

Will be Back !

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mcnaugs
11/19/2012 10:51:41 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry SneadJerry Snead
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Matt Ford Sales Inc:

I was pleased with the purchase process which was done by phone and email. Jerry did a nice job of following up on my questions and providing all requested updates. As I was purchasing a used vehicle via the internet and having the vehicle shipped to my home state,it was important that Jerry provide details on the condition of the vehicle. The vehicle was exactly as Jerry described upon arrival.

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dcoffman3ckc
11/12/2012 1:10:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
GEOFF BARKERGEOFF BARKER
Jerry SneadJerry Snead
Fred StathamFred Statham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

I have been purchasing vehicles from Matt Ford for at least 15 years. I have always ask for Jerry Snead because my wife and I have always appreciated his honesty and fairness. He is great to work with and I don't feel pressured to purchase something we don't want.
We have also appreciated the way He looks for the best deals, rebates, discounts, etc. so we are able to get the best for our money. Jerry always spend time explaining how the accessories in the vehicle works prior to leaving the dealership and makes sure we are comfortable with the operation of the entire vehicle.
Through the years, we have been, and are satisfied customers by working with Matt Ford both from the sales and the service.

Thank you for making car buying hassle free!

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DougSchildknecht
11/12/2012 8:09:35 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan MattRyan Matt
Jerry SneadJerry Snead
Fred StathamFred Statham
Jerry WorleyJerry Worley
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Matt Ford Sales Inc:

Very good and pleasant experience. No pressure, and the sales team was very patient with our questions and research. Ryan Matt and Jerry Snead were exceptionally good to work with.

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Debi_ingram
10/25/2012 10:59:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek FugateDerek Fugate
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

After going to 4 other Ford dealerships and having them try to sell my what I didn't want. I went to Matt Ford and had the great pleasure of working with Derek, who listened to my wants and needs for my new vehicle. Derek was very informative and helped so much with the set up of my sync on my new car and took the time to explain all the bells and whistles, when most dealers would have just given up or been pushy. Matt Ford is very fortunate to have an employee like Derek! I will definitely refer people to Matt Ford!

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wollefs@yahoo.com
10/7/2012 7:56:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek FugateDerek Fugate
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Matt Ford Sales Inc:

I bought a 2012 Ford Escape from Matt Ford in October, 2012. Derek Fugate was my sales contact. I was in the market for the Escape, but I quickly found that dealing with dealerships online is not always an optimal experience. Matt Ford proved to me that they had the knowledge, the experience, and the fire in the belly to get the deal done. Derek was very responsive throughout the entire process. He is a stand-up guy, and he is very knowledgeable regarding the entire line-up of Ford vehicles. Driving out to Matt Ford from Lenexa was quite a drive, but it was worth it. I highly recommend Matt Ford, and my next Ford purchased will be from this dealership. Derek took the time to explain to me how my new vehicle worked, took the time to set-up my sync account, and took the time to let me evaluate the vehicle to ensure I made the right decision. If you are in the market for a new Ford and you come across this review, please know that it is worth your time to work with Derek and to make the trip to Matt Ford. I highly recommend Derek because he is passionate about what he does, and his values are deep and true. Thank you Derek and thank you Matt Ford!!

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