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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
490 Reviews

490 Reviews of Matthews Hyundai of Greece - Service Center

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November 02, 2024

Todd is always wonderful. Ashley is the best. I use matthews for my service because I trust them More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi Tanya- We’re so glad to hear you had a great experience with Todd and Ashley! Thank you for your business and the great review!

November 02, 2024

Everybody was super kind while I was waiting for my vehicle. Making sure I didn't need anything while I was waiting. They kept me well informed on the timeline and on how long it would be. More

by mememat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

November 01, 2024

A whole new facility. It is modern and clean. The personnel I dealt with were great. The service was done faster than expected. I would recommend Matthews . More

by eljohnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don' remember names
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

October 29, 2024

Service advisor was helpful and worked to get defective brake lights operational without prior appointment. More

by POOLNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared from service
Oct 29, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

October 28, 2024

You raised the prices of oil changes. I used to pay 30/40 dollars less. Now it's the same price as going to Jiffy Lube. There's no longer a reason to come there. More

by mrlgperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them
October 27, 2024

love the new dealership new structure, excellent staff and always great service. Very pleased with all the service, always a friendly staff, very customer focused. More

by VKEEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 27, 2024

Timely updates on what additional work needs to be completed. Labor cost are high as they have almost doubled in the last five years. More

by misheboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. We appreciate your business!

October 27, 2024

I was satisfied. Everyone there is kind and friendly and professional. You follow through to make sure we are satisfied, I like that. More

by lsanf2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept Barb I -don’t know anybody else’s name, but they were all very nice in the service department
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 27, 2024

I have been going to Matthews Hyundai for awhile. Have always been more than happy with the service department. After having some major issues (plugged catalytic converter) which would have been More

by DKOCH0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac, Bill Kelsey
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Bill Kelsey and Zac! Thank you for your business and the great review!

October 27, 2024

I have nothing but good things to say about the service department. They provided me with a loaner car and my car was finished exactly when they said it would be. Everyone was nice and they followed up to More

by ANNCHASE37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kelsey
Oct 28, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

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