Mazda Knoxville

Reason for Visit: Service

I recommend this dealer: No

My Review of Mazda Knoxville:
I was 30 minutes late for 11:00 service appt. to replace a sunvisor (three screws and an electrical connection); I was told all techs had been sent to lunch and I could return at 1:00 p.m. We were headed out of town so I left. The visor kept falling down on my trip, causing a safety hazard. When I tried to pull it out of the way I blew a fuse, causing no real problems but a lot of concern (the check engine light came on). I was able to get the car fixed in less than 10 minutes at Montgomery Mazda in Charlotte, NC the next day--the service writer did the work himself.

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