Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda Roseville
Roseville, CA
56 Reviews
Looking for a new or pre-owned Mazda? Look no further than Mazda Roseville in the Roseville Automall. We offer a full lineup of new Mazda vehicles. Our knowledgeable Mazda Roseville new car dealer staff is dedicated and will work with you to put you behind the wheel of the Mazda vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 56 reviews
April 25, 2024
Salesman Chris Alaman was excellent to work with and the dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles and the vehicle had multiple recalls and they said they would have my vehicle for several weeks waiting for a new battery. They gave my wife a 5 seater and didn’t have an equivalent CX90 to give me as a loaner. I have a large family and bought an eight seater for a reason. I had to make multiple complaints to the dealership to get an equivalent CX90. The service department is unprofessional and extremely rude. When I picked up my CX90 after several weeks someone had vandalized the windshield with multiple key scratches. Unbelievable, pretty shocking frankly. I told the manager they are good at selling cars but absolutely terrible at customer service and told him I would be filing a formal complaint with Mazda corporate in regards to the vandalism. Crazy that I’m even writing this. The only level headed professional I delt with at the dealership was Wynette. Jason as the general manager was rude and unprofessional and Bobby the service manager was next level rude. I won’t ever be back and do not recommend Mazda of Roseville sorry to say. The sales experience was 5 star but I wish there was a no star option for the way their staff treated our family. More
by No screen name
Employees Worked With
Helpful April 17, 2024
My last two car services were handled by Niki without a hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. My last service was also very efficient, she checked the car in and handled the rest herself. All I had to do was drop the car, and pick up once I received the call and video explaining the service done to my car. I love her friendly demeanor, efficiency and customer service attitude. Before her I've had five other service advisors pushing a sale for extra and unnecessary services/accessories -at two different Mazda dealerships. And so far these last two services were the least stressful and pleasant experiences. Thank you Niki! And you too Bobby -keep up the hard work! I will keep coming for many years. :) More
by Akaliman
Employees Worked With
March 30, 2024
Excellent experience, start to finish! I always go there for service on my car. Super nice staff and professional too. I always go there for service on my car. Super nice staff and professional too. More
by Victoria Bogdanos
Employees Worked With
March 30, 2024
Johnny skip and Chris Alman helped my partner and I buy our first car together. We had some complications and they both were so patient and helpful through the process! Couldn’t recommend them more! our first car together. We had some complications and they both were so patient and helpful through the process! Couldn’t recommend them more! More
by Lucas.lawson94
January 14, 2024
Ronny is a very warm person. He treated me nicely, always looked for getting me the best deal and what was more convenient for me in my situation. I definitely recommend him! He treated me nicely, always looked for getting me the best deal and what was more convenient for me in my situation. I definitely recommend him! More
by Gerardo
January 06, 2024
The service was great. Chris went out of his way to help me—exceeded my expectations. Chris went out of his way to help me—exceeded my expectations. More
by geoffreygomes
Employees Worked With
January 05, 2024
Very prompt desk service with my appointment. The Rep was extremely helpful in answering all my questions. After my module updates some changes were noted. They immediately reacted to my issues i The Rep was extremely helpful in answering all my questions. After my module updates some changes were noted. They immediately reacted to my issues in the most helpful and curious manner and reset all displays to my preferences. One of the best service experience ever! More
by Alan
Employees Worked With
December 28, 2023
Stopped by Mazda this morning with my brother to purchase a CX-5. Going to a car dealership is always a harrowing experience, but Johnny Koo walked us through the process seamlessly and painlessly. From test a CX-5. Going to a car dealership is always a harrowing experience, but Johnny Koo walked us through the process seamlessly and painlessly. From test drive to closing, Johnny made us feel comfortable and confident about every aspect of the purchase—skipping all the stereotypical car salesman BS. His service alone would be enough for me to switch from any other brand to Mazda. More
by mazdafan
Employees Worked With
