Gary Reed is a new Sales person but my buying experience with him was just fine. He was friendly, listened to my desires in a suv, and made a recommendation that I bought. I am quite happy with the 2012 Captiva that I bought. Things could not have gone more smoothly thanks to Gary Reed.

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I purchased a 2006 f150 from McCluskey Chevrolet. I was told that it would be checked over thoroughly befor I received it. After getting the vehicle home I raised the hood and found hoses dry rotted. Two weeks later they finally fixed the problem. I have had the truck serviced at the dealership since I have owned it. The last time the truck was taken in for an oil change, the service department personel who serviced my truck did not put enough oil in it. It was 2 quarts of oil low. I took the truck back to them for this problem and they could not find anything wrong or could not find out why it used 2 quarts of oil when I took it on vacation. I drove 225 miles to my destination after having the oil changed at their service department and the truck was 2 quarts of oil low when I checked it to drive home. I put 2 quarts of oil in the truck and drove the same route home and did not use any oil. They could not find the reason why it used 2 qrts of oil but did manage to find $1800 dollars worth of other problems my truck had. Now keep in mind that the truck was just in their service department about 3 weeks before that and there was nothing wrong. Needless to say I did not let them work on my truck again. To fix what they said was wrong with my truck cost me less than $250 in parts. After I told them that I did not want them to work on my truck I went and picked it up. When I got it home and looked under the hood, who ever at the service department that diagnosed my truck left to end of my air breather off and 2 of the clamps were gone. So I had to go and get new clamps to fix the problem. All I can say is do not go to this dealership and this is not the only incident that I have had with them.

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Their sales person on Galbraith wanted wanted to give me $1,000 for my 2004 ford pick up truck, exchanged for a 1998 old vehicle with extremely high miles. They were treating me like I was a stupid blonde, who in fact has two degrees from college. I guess because I am a girl.
Then I went to Kings Auto Mall, they had two sales representatives that wouldn't even phone me back, their upper management said someone would get right on it. Wrong, if you go there looking for a deal, then you are a blonde. Don't be stupid!!! Corporate needs to be notified how this dealership sucks.

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This is the second car I have bought from McClusky Chevrolet and Karen Shepherd in 10 months.Last July I bought a new Malibu and just bought a used car from her this week. Karen is so personable and really takes the time to listen to us and help us find the car we want. I told Karen when I was leaving that she has to sell cars forever so I can keep coming back to her! She is wonderful!

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Richard Heimbrock is an outstanding man. He listened to exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compassionate. We've recently taken our car for the first oil change and couldn't be happier with the service department as well.

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they are the best in cincinnati !there shop is clean thruogh out it .they used all gm parts worked with the insurancce company of the guy how rended us great! the body fit looks like new and neverbeen hit thnak you 20911camaro

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i had a 2011 GMC Sierra pickup 4x4.. traded it in for a 2012 chevy malibu
marcus was very helpful i'd recommend asking for him

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Made it very easy to purchase car even with having bad credit.I would and will recommend this dealer to family and friends,will be a return customer

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i have bought two new cars from mccluskey every thing i have asked of them they have done and outstanding work for us ! always remember they our human beings treat them like you want to be treated !

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I called and made appointment for Volt recall per the Certified letter from GM president. I was told by the rep that I had to wait for 10 days for parts to arrive and that appointment would take 3 hours. Well if any of that were the truth the. I would be fine. Upon arrival I was essentially laughed at and told they could "fix my tire" and that I had my facts wrong. I cannot begin to imagine how or why they can make an appointment, tell me they are waiting for the parts and even give me a time frame estimate if they had no intention of actually doing anything.
So after the 10 days I was forced to wait for this hassle and waste of a work-day the offer from GM to buy the Volt back from any buyers who were concerned about its safety--offer rescinded !! The ultimate bait and switch. Not sure if GM instructed its dealers to lie in this manner but
It is highly suspicious. As for why the dealer has chosen to handle its business in this manner is nothing short of despicable.
In short, do not trust this dealer!

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