McCrea Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of McCrea Nissan:
Courtney was a dream to work with quick and to the point! Got us exactly what we were looking for. Ken Helped us witht he financeing and got us a great rate even though we needed extra help! Please if you have time these folks really do care about thier customers!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of McCrea Nissan:
Stay away from this dealership - especially if your looking for a Subaru. I went in with an asking offer (and open to negotiations) and instead got a very, very unreasonable offer (compared to other dealerships) and a sales manager/floor person that was just a d*ck (Ken Gordon I'm talking about you). They must be still riding high on the returns from the cash for clunkers program as I can't see them making many sales with the level of sales professionalism shown.

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Reason for Visit: Service

I recommend this dealer: No

My Review of McCrea Nissan:
My car needed a part and I ordered it via McCrea. This was on a Friday. They said the part wouldn't be in the shop until the following Tue or Wed. I thought that was fine. I went into the shop on Wed since I hadn't heard from them. They now claimed that the part wouldn't be there until Friday (a week later) but that they would be closed Friday, Saturday, and Sunday. So, they expect me to wait more than a week for this part. I went online, found the part, selected overnight shipping, and the price was still cheaper than McCrea's. I called McCrea and said that they needed to refund my payment (they made me pay when the order was placed). They said no. So, they don't believe in keeping their word. Now I have had to put in a dispute with the credit card company, which is really fun. I ordered the part online and it will be here tomorrow, one day after placing the order! I will NEVER use McCrea Nissan again and I recommend you don't either.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of McCrea Nissan:
Last week I bought a brand new 2009 Subaru Outback from McCrea Nissan/Subaru in Eureka, CA.I went to drive to work yesterday morning--eight days after buying the car...still on my first tank of gas...and several indicator lights came on and wouldn't go off (brake, ABS, etc). The dealer had the car towed to the shop...Turned out there was an electrical part that was "factory defective." They ordered the part and provided me with a loaner car for the night, for which I am grateful. I am still shocked and horrified that my brand new car broke a week after I bought it. I asked the dealer to take back my car and give me a different one that is not "factory defective." Needless to say they said no. While I hope the car has fewer problems from this point forward, I have to say this experience has given me a bad vibe from this dealer. They said it's a fluke, but I have to wonder...This is not the experience I was hoping to have after buying my first brand new car.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of McCrea Nissan:
After we had had trouble with a local dealership, we drove 6 hours to McCrea Nissan. Lyle and Ken were extremely helpful over the phone and were quick to return calls. You could tell from the moment you stepped in the door that these people cared about you and your business. Unfortunately, we were unable to complete the sale with them becuase the local dealership had misused our Vehicle Purchase Program number so we could not get the no-negotiation, below invoice price, becuase our number had already been used by the other dealership. However, the people at McCrea did offer us a price of only $500 over dealer invoice and offered to fill up our gas tank because of our trouble. Unfortunately, this was still $2000 over our no-negotiation price and we did not want to spend the extra money. I would highly recommend the friendly salespeople and management at McCrea Nissan. They're definitely worth the drive!<br>

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