Napleton Chevrolet St. Charles - Service Center

My entire experience at this dealership was just overall very distasteful. The employees are not the friendly individuals they need to be for this line of business. I expect better customer service when try very distasteful. The employees are not the friendly individuals they need to be for this line of business. I expect better customer service when trying to buy a car. It’s not a place I’d like to revisit. More

The whole experience was great; from making the online appointment through picking up my vehicle. appointment through picking up my vehicle. More

Better then the previous owner of dealership . service was fairly quick . waiting area was comfortable . service was fairly quick . waiting area was comfortable . More

Brought in the vehicle for warranty service. That was performed satisfactorily. They missed putting on a new rear wiper blade that I asked for, otherwise no problems. That was performed satisfactorily. They missed putting on a new rear wiper blade that I asked for, otherwise no problems. More

After initial brake replacement, the brakes were squeaking. I brought it back in and brakes are squeaking still after follow up visit. I am allowing a few hundred miles as suggested by Greg or I w squeaking. I brought it back in and brakes are squeaking still after follow up visit. I am allowing a few hundred miles as suggested by Greg or I will be bringing it back for a third visit. More

The whole team there is great. Everyone is polite and attentive and they always have enough staff to get you taken care of quickly. Bill is my guy there and he is great. He is s Everyone is polite and attentive and they always have enough staff to get you taken care of quickly. Bill is my guy there and he is great. He is straightforward and honest about things and he isn’t pushy about getting a bunch of work done to your car. They are my go to spot. More

The visit was ok. Unfortunately I went in for a simple oil change and tire rotation with a coupon for a cost of $80… I ended up with other work for a charge of $650..Bi Unfortunately I went in for a simple oil change and tire rotation with a coupon for a cost of $80… I ended up with other work for a charge of $650..Big difference when you think you’re only going to spend $80 and end up spending $650..IJS😎 More

They got me into the shop quickly, completed the work quickly, and even got me a ride to my health club. quickly, and even got me a ride to my health club. More

The service team was helpful and knew their stuff Definitely will be back as needed stuff Definitely will be back as needed More

I like this dealership because the people are intelligent and friendly. These people always get me in and out quickly and friendly. These people always get me in and out quickly More