McDonald Chevrolet

My van needed a part to fix a problem with the dome light, dealership ordered part, when part come in, that information wasnt relayed to service dept (kelly) but instead part was given to mechanic, of light, dealership ordered part, when part come in, that information wasnt relayed to service dept (kelly) but instead part was given to mechanic, of course he dont call customers to inform of coming in, but over 2 weks later i call parts dept and they tell me its there, so again no call to schedule, so i show up to get work done, and to my disappointment, mechanic says he cant install it that day, why would their not be a list of customers that have parts come in so service can call customer???? That really makes no sence to me!!!! McDonalds chev can someone make this list for service so they can do their jobs correctly? And people like me can have confidence in the dealership… More

Frankie is my go-to car guy. He always simplifies the process and goes above and beyond. Thanks Frankie!! He always simplifies the process and goes above and beyond. Thanks Frankie!! More

Frankie went above and beyond for me when searching for an affordable upgrade to my lease. He even had the car delivered to me so I wouldn’t have to drive to the dealership since we are not local. Very hel an affordable upgrade to my lease. He even had the car delivered to me so I wouldn’t have to drive to the dealership since we are not local. Very helpful, approachable and didn’t feel pressured at all. Thank you! More

I've purchased two vehicles from McDonald Chevrolet never had a problem really was happy with my purchases and services until my recent visit. I purchased four duratrac tires and had them installed and they had a problem really was happy with my purchases and services until my recent visit. I purchased four duratrac tires and had them installed and they put a dent in one of my rims which they told me about and replaced it but I had constant vibrations and took it back and they balanced them again and said they made a minor adjustment and drive it and let them know. It was still had vibrations so I called to make another appointment and when I arrived the service manager told me they balanced them twice and they wouldn't do it again so I told him to drive it so we went for a ride and he did notice the vibrations and said it was normal for a Colorado which I purchased a 2016 and a 2018 Colorado zr2 and told him neither vehicles ever had any vibrations, so we returned and I told him I would file a complaint with Chevrolet and he said go ahead and I did. Chevrolet contacted the dealership and he stated the tires were at specs which I knew they wasn't so I took them to another dealer and the did a road force balance on t he tires and found out two of the tires were out of spec now they drive as smooth as I knew they were supposed to. It cost me 120 dollars out of my own pocket to fix my tires. I am very disappointed in the service manager and am sorry to say I will never return to purchase another vehicle from them or service the most recent vehicle I purchased from them More

They worked hard to find us a great vehicle during such a difficult time. We appreciate the attention to our situation. difficult time. We appreciate the attention to our situation. More

Took my truck to McDonald's Chevy after I hit a gallon of paint that fell out of a truck in front of me. After having my truck a week I was told I could probably have my truck back on Friday (9/11/21). No tr paint that fell out of a truck in front of me. After having my truck a week I was told I could probably have my truck back on Friday (9/11/21). No truck on Friday, or Monday, or Tuesday or Wednesday, and on Thursday I told them I was coming to get my truck. I was told the plastic molding still needed to be replaced but it took so long because they had to remove All the paint from underneath the truck. No paint was removed at all. They sprayed a can of undercoating on the outside of the frame and did nothing to remove any paint! More

Great I loved it it was awesome. They did a good job finding me a car good price good service Aj was really helpful I love my car finding me a car good price good service Aj was really helpful I love my car More

Just purchased my new Blazer from Madison Frenzel and she made the process so simple! Great dealership! Rob Kuberski was fast and clear with the paperwork! made the process so simple! Great dealership! Rob Kuberski was fast and clear with the paperwork! More

I am very happy with Rob Love and all the guys that assisted with the Leasing of my new Colorado truck. I would and will recommend this team to all my friends. Thanks Guys. assisted with the Leasing of my new Colorado truck. I would and will recommend this team to all my friends. Thanks Guys. More

Rob was very knowledgeable and helpful. He was patient even though i was rather picky and looking for a specific vehicle, and was able to get me a great deal on exactly what i wanted. Overall, i am very p even though i was rather picky and looking for a specific vehicle, and was able to get me a great deal on exactly what i wanted. Overall, i am very pleased, and highly recommend Rob. More