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McFarland Ford
Exeter, NH
115 Reviews
McFarland Ford was formed in December 1957 by Frank O. Patterson of Greenland NH and Donald J. McFarland of Rye NH Henry McFarland's father. Two months later Henry invested in the dealership and joined its staff. The dealership began operation in a converted barn on Court Street in Exeter. Within a few years it moved to Portsmouth Ave. in Exeter into what is now the Robbins Auto building. In 1966 work was begun on the current McFarland Ford building at 151 Portsmouth Ave. Exeter NH.
In 1984 the McFarland Family acquired the Ford franchise for the Hampton market and constructed the Hampton Ford facility which opened in 1985. In the
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 115 reviews
February 15, 2010
Friendly, low-pressure, genuinely nice folks. They had the exact car we wanted (Fusion Hybrid), patiently answered all our questions (and we had a lot, considering it's a hybrid), and let us go on a long the exact car we wanted (Fusion Hybrid), patiently answered all our questions (and we had a lot, considering it's a hybrid), and let us go on a long test drive to really get a feel for the way the car drove. Trade-in was easy, too. Great car, by the way! More
by cathyjoly
Employees Worked With
Bill, Mark
July 16, 2009
MENTIONED A COUPLE ISSUES TO THE SALESMAN, HE LISTENED, AND TOOK CARE OF THEM NO QUESTIONS ASKED, BOUGHT THE CAR I TRADED IN FOR THIS LATEST VEHICLE FROM HIM, AND WILL GO BACK AGAIN, EXCELLENT SERVICE, GOO AND TOOK CARE OF THEM NO QUESTIONS ASKED, BOUGHT THE CAR I TRADED IN FOR THIS LATEST VEHICLE FROM HIM, AND WILL GO BACK AGAIN, EXCELLENT SERVICE, GOOD PRICE, FAIR TRADE IN, ON A NICE CAR. THANKS More
by PMORIN
Employees Worked With
BILL KESTNER
April 05, 2009
I have used this Ford Dealership for sales and service since 1986. Have always felt that we have been treated fairly. During that time we have purchased at least 12 cars and trucks, both new and used. since 1986. Have always felt that we have been treated fairly. During that time we have purchased at least 12 cars and trucks, both new and used. The service department always seems to complete the repair the first time. I have not had to used the body shop yet, but would feel comfortable doing so should the need arise. More
by kn213nh
Employees Worked With
Frank
March 29, 2009
We have had a Great shopping experience for a new vehicle at McFarland Ford in Exeter, NH. The Salesman was just so friendly and jovial. Never once did we feel pressured at all. We went for a test drive and at McFarland Ford in Exeter, NH. The Salesman was just so friendly and jovial. Never once did we feel pressured at all. We went for a test drive and I even drove while my husband sat in the back. Tom explained a lot of the features of the vehicle. We have a Sirius Radio so one of Tom's first questions was what kind of music did I prefer. This vehicle was a demo used by Management so, we REALLY GOT a TERRIFIC BUY. But, there were not any mudflaps so we had them put on. The Service Dept was absolutely the best. Frankie, the Service Dept Manager, had the mudflaps ordered and on it no time at all. Everyone was just the friendliest. We soon began to feel like part of the McFarland Family. We would certainly recommend McFarland Ford to anyone, No Doubt About It. Just tell them Johnny and Diane sent you and I know you too will be as happy with McFarland Ford as we are. More
by auntiechooch
Employees Worked With
Tom, Frankie and others
March 25, 2009
After hearing some squeaking in my 2006 Toyota Tundra 4x4 V8, I took a look and found that I needed work on my serpentine belt. That same day I brought the truck to McFarland Ford where I receieved prompt at V8, I took a look and found that I needed work on my serpentine belt. That same day I brought the truck to McFarland Ford where I receieved prompt attention, friendly service, a same-day repair. McFarland Ford did an excellent job repairing a friend's BMW this summer, so I decided to bring my truck there instead of my local Toyota dealer. I'll definitely return to McFarland Ford for service in the future. Thanks to Dave and Frank in the Service Department. More
by broderti
Employees Worked With
Dave True & Frank from Service, Dave True
