My Review Of McGee Pre-Owned Superstore:
I came in looking to buy a 2008 Toyota Sequioa for my family. We test drove it, had it looked at, and although there were some things that needed to be fixed, we were still interested. Chris told us the all those things "would be taken care of". They were not. Promise after promise, excuse after excuse is all I got from Jessica Hilliard and Charles Lopes. They did not follow through and complete any of the customer service items that were their responsiblity. The quality of the work done on the car was non-existent because none of the items they were going to have to pay to fix ever got fixed. In fact, the car did not even pass inspection and still they sold it to me. They do not follow their own policies and procedures, nor do they complete work they say they complete, or provide the paperwork to document anything. My overall experience has been horrible and I hope that nobody ever has to deal with what I am going through. And yes, I am still trying to get Jessica, Charles, and Chris to follow through and do the things they agreed to, even though I have had the car for a week now.
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