Read Reviews McGrath Honda of St Charles

McGrath Honda of St Charles

McGrath Honda of St Charles

1411 E Main St
St Charles, Illinois 60174


(630) 443-6400

McGrath Honda of St Charles
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.6
  • Friendliness:

    4.6
  • Overall Experience:

    4.3
  • Pricing:

    4.2

24-Month Rating

based on 27 reviews

4.4

4.4 out of 5

31 lifetime reviews

McGrath Honda of St Charles

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Certified: McGrath Honda of St Charles

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, McGrath Honda of St Charles has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About McGrath Honda of St Charles

The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 6:30 AM - 9:00 PM

Tuesday: 6:30 AM - 9:00 PM

Wednesday: 6:30 AM - 9:00 PM

Thursday: 6:30 AM - 9:00 PM

Friday: 6:30 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

jbucklar
9/12/2012 3:35:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek HulkeDerek Hulke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Honda of St Charles:

Experience was very positive. People very friendly. Car was clean and full of gas.Sales rep explained all functions of the car. Financial person explained all options.

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metamict
9/5/2012 11:16:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek HulkeDerek Hulke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Honda of St Charles:

Purchased a white Honda Odyssey over the Memorial Day weekend. Chris McGrath and Derek Hulke both worked with us and they were extremely helpful. It took a bit to get our exact car of choice, but they had it, as promised on the delivery date. It was our first experience with McGrath Honda in St. Charles, and I have to say it was a very pleasant experience compared to many of the other dealers I've bought from in the past or visited while shopping for this car. I'd highly recommend the dealership.

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Deanpayton
9/4/2011 8:51:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Gallant
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of McGrath Honda of St Charles:

Overall Great place, Good Workers, Good Cars, Utmost pro's would goob back for my next car!!! Easy dealership to get to and the salesman are easy to work with and talk to.

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nuclear90
8/30/2011 3:17:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek HulkeDerek Hulke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Honda of St Charles:

Derek and Chris McGrath were very responsive to my new vehicle needs and patient with my process of deciding the best fit for my family.

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zdarang
8/30/2011 11:19:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carlos FuentesCarlos Fuentes
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of McGrath Honda of St Charles:

Carlos was very friendly and did everything to make my experience the best one possible. Showed me all the features in my new car and explained how to use them.

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gumbysz
8/28/2011 12:39:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick Mendoza Jeremy Pros
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Honda of St Charles:

My husband and I traveled from Ohio to look at a used CR-V I had found online. McGrath Honda had the best price within 300 miles of our location! Prior to our visit I had been conversing with Rick, Jason and Jason via email. Because I was considering driving over five hours to purchase a car I had MANY MANY questions. Each employee was very professional and polite, all my questions were answered, so we made the trip. My husband and I were a bit anxious but we both agreed to walk away if something was not right or the car was misrepresented in any way. From the moment we walked in we were impressed. We were immediately greeted, we met Rick (love his sense of humor OMT) and he introduced us to Jeremy who assigned to be our sales rep. Jeremy was the epitome of professionalism while also being polite and SINCERELY personable. We drove the car and found it was exactly as described no surprises! We felt the car pulled a little to the right. Jeremy had this taken care of with a four wheel alignment on the spot. Jeremy was extremely knowledgeable, not just of Hondas but other vehicle models as well. It is difficult to explain just how impressed my husband and I were with Jeremy. Because it was an out of state purchase and we had chosen to use our own financing the sales process took awhile. During this time we were treated like family. Dan was our financial rep. and again due to our circumstances he had double the work to do. Dan was knowledgeable and polite; and made the process easy. My husband and I would recommend this dealership and we would travel there again to purchase a vehicle. Anyone considering McGrath Honda ask for JEREMY PROS you will be impressed!

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vrock2011
8/23/2011 11:42:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carlos FuentesCarlos Fuentes
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of McGrath Honda of St Charles:

Carlos Fuentes was the consummate professional. Carlos worked hard to find me a vehicle that met my needs (price, style and condition of vehicle). Carlos is destined to have quite a career with Honda or anywhere else he chooses. Dan De La Font was also friendly and clearly laid out the terms of my loan and warranties available.

I was highly disappointed in Mendoza (the manager). He failed to arrange a courtesy ride to pick me up 3.5 miles from the dealership at the Geneva train station to pick up my old vehicle.

RPV (DuPage County)

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yellowman1
8/19/2011 12:36:59 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carlos FuentesCarlos Fuentes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGrath Honda of St Charles:

From the initial phone call I made inquiring about a vehicle that I was interested in, to the moment that I drove away in the vehicle, I was treated with respect at this dealership. The manager and salesman were honest, upfront, and easy to work with. Carlos was informative and friendly. Jason was generous enough to work with me on the price of the vehicle. After buying three used cars in two years, I have been to my share of dealerships, but the McGrath's have been the best, by far. This McGrath Honda dealership in particular has been the best to work with overall. During a time when the used car market is in a decline, finding a dealership with a decent selection of used vehicles was difficult enough, let alone at a fair price. McGrath Honda was the only dealership I visited during my search that had a vehicle that fulfilled my wishlist and budget needs. I will definitely return if I am ever in the market for a car again, and I would not hesitate to recommend this dealership to friends and family.

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Roy Beatty
8/16/2011 1:37:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adnan "Tony" KashifAdnan "Tony" Kashif
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Honda of St Charles:

Tony and Rick Mendoza were great to work with. We were extremely satisfied with the process and the car. The gentleman who wrote the review about McGrath being snotty needs to go to Valley Honda in Naperville. Thanks guys.

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Santi02@siu.edu
8/15/2011 5:47:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek HulkeDerek Hulke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Honda of St Charles:

I got a 2011 Honda CRZ-EX.

Derek was great! I went to another dealership was they sold the car I want right from under me.

Derek at McGrath Honda of St. Charles got me everything I want and more.

I wouldn't go anywhere else or chose anyone else

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